if i have two multiplus-II 3000kV [120VAC] set up in parallel [for a split-phase 120/240] and they are connected via the VE.bus. do i need one or two smart dongles?

as a secondary question does victron have or planning on making a virtual assembly simulator. something that lets you drag and drop components on to a 'work area' and wire them up to see how/if they will work together? that would be able to answer a lot of the questions brought up on this forum

Hi all, I’m having an issue where the 2 VE.Bus Smart Dongles I own are intermittently failing to turn the Multiplus-II’s on. It shows initiating then fails back to off. Trying it a second time will have success but just wanted to see if anyone else is seeing this issue as it only started happening in the last month or so. This is happening at my home off-grid setup and my setup in my ute. I’m assuming it’s only started happening since the last update to either the dongle or multis.

Bonsoir, j'ai le module Smart dongle qui se branché sur le port de mon onduleur Phœnix. Il demande a changer le mot de passe, ce que je fait mais a chaque fois que je quitte et reviens sur l'onduleur il me redemande toujours de changer le code car le code est toujours 6x0. Donc le Smart dongle n'enregistre pas les nouveaux mot de passe défini depuis l'application.

Du coup, je suis obligé de le laissé en 6x0 tout le temps. Il y a une solution pour changer ça?

Cordialement.

Etienne.

671CEED2-9250-4291-9E24-8ED49FB5B466.jpeg Hey, I’m curious on this. I don’t want it to mess my batteries up. My SmartShunt says my batteries are 100% full. But my VS. Bud Smart dongle connected to inverter says they are only 81% charged. Does anyone know how to fix this?

It looks like the smart dongle has a relay, but I see no mention in the manual about it. I'd like to see about triggering the relay based on temp conditions. I also see there is a CD port, is that for Charge Disconnect? Are these feature sets going to be released in the future? If so, is there information you can provide? I'd like to use this to disconnect the charge through a battery protect when it's 5 degrees C.

Gday all, I have a Victron Multiplus compact 12/1600/70-16 inverting okay with my VE.bus smart dongle until I switched off the toggle switch on my inverter, now when no power applied to Ve.bus dongle the inverter relay turns off when I connect the Ethernet cable, and another scenario is if the Ethernet cable is connected without power the inverter works until I connect the 12vdc, soft ware is updated to 1.3, appreciate anyones thoughts, cheers

I have a Raspberry PI setup that runs Venus OS and connects to my Ruuvi sensors and MPPT charge controllers (via Bluetooth and VE.direct, respectively). I have a MultiPlus 12/3000/120-50 120V that I want to connect to the system so I bought a Victron VE.Bus Smart Dongle.

I just ran a standard UTP RJ45 from my engine room where the MultiPlus is located and connected the ethernet cable to the Dongle and the Dongle to the battery bank directly. The Victron Connect app on my phone allowed me to add the device to the network as a Smart Dongle but the Inverter doesn't show up in the system. VRM online doesn't show any devices. Venus.local doesn't show the device.

One other note: Firmware was updated from 1.07 (I think) to 1.13. I am transmitting battery voltage and temperature.

I was under the impression that I would use the Smart Dongle to see and control the inverter. Please let me know what I need to do to make that happen. Thank you.

This question was asked by nekktt in Dec 14 2020 at 5:15 AM and never answered. I am having the same issue. My VE.bus smart dongle connects via Bluetooth. I followed the recommended connection sequence. The blinking blue light on the VE bus turns solid blue once connected. The Victron Connect app scans, but always returns with no devices found. I have restarted the BT connection. I have restarted the V-Connect app. No changes.

VE.bus smart dongle is connected to a Multi-plus 2000 via RJ-45, which also does not show up in the app. At this point, the V-Connect app is useless, as is the smart dongle. This is supposed to be the easy part.

Suggestions? Thanks....

I am able to see all my devices and can see my Quattro inverter from the Cerbo GX console but it does not show up in the VictronConnect app on my phone. I thought I would be able to connect to the Quattro with Bluetooth. Does this require the VE.Bus Smart Dongle in order to see it from the phone app?

Bonjour je n'arrive pas accèder aux paramètres du Multiplus par l'intermédaire du ve bus smart dongle, j'ai un message ( ces paramètres sont désactivés) merci pour votre aide

Hi

I am getting a multiplus, but will be in a difficult position to reach, so got the ve-bus smart dongle, to manage the multiplus on my phone through bluetooth.

I am planning on using the multiplus temp sensor, as it would provide more accurate reading than the smart dongle (on-board) temp sens(I think, haven't purchased the dongle sensor.)

Is there a way to use the smart dongle to communicate with multiplus without using the on-board volt and temp reading from the dongle ?

• Cerbo GX @ firmware v2.61 (latest ?)
• VE.Bus Smart Dongle @ firmware v1.12 (latest)
• MultiPlus 12/3000/120-50 @ firmware v481 (latest)
• MPPT 100/50 @ firmware v1.59 (latest)
• BMV @ firmware v4.0.8 (latest)

and VictronConnect app @ v5.72 (latest)

VE.Bus dongle is connected to the MultiPlus, as is the Cerbo. Prior to a recent firmware update for some of the devices, we could:

• control the MultiPlus via VictronConnect app (On, Off, etc).
• Cerbo display would register the state of the MultiPlus (green light On, etc.)

After firmware updates:

• If the Cerbo is connected to the MultiPlus (via RJ cabling), the VE.Bus does not recognize the MultiPlus.
• If the Cerbo is disconnected from the MultiPlus, the VE.Bus will see the MultiPlus, and it can be controlled via the app.
• If the VE.Bus is connected and recognizes the MultiPlus w/o the Cerbo connected (and thus controls the MultiPlus as expected), and the Cerbo is then connected to the MultiPlus, the MultiPlus can no longer be controlled via the app (and will show the MultiPlus as "Initialising" regardless of its actual state).

The only changes to our system have been recent firmware updates. Very confused.

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Cerbo disconnected from the MultiPlus:

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Cerbo connected to the MultiPlus:

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Hi all,

Will be installing a MultiPlus 12V 3000 and when connecting the Smart Dongle with the temp sensor ASS000100000, manual states that red wire of the sensor eliminates the red wire that comes with the dongle. My question is: can I separate the red wire from the black wire ?

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When I first connected everything the smart dongle showed up on the app but I can’t use it to configure the multiplus somehow.

I tried both port and bought the Victron cable but still not working. Help please!

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My VE BUS SMART DONGLE that is connected to my MULTIPLUS reads incorrect voltage, it is 0.59v higher than the input wires at the VE BUS. It is causing my MULTIPLUS not to charge when battery voltage is low. See pictures.