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RESOLVED :Smartshunt and smart solar Bluetooth beta firmware 2.33 fails to install.


A new beta came out today that includes smartshunt 2.33. It failed during the upgrade. I now cannot connect. I get the message to install the firmware. Tried the officially released version and it fails also. the smartshunt is connected to my color control and appears to be reporting fine. I just can’t connect to it via Bluetooth without getting the message to upgrade the firmware.

Anyone know where I can obtain the Bluetooth firmware file? I logged into the Pro section but it doesn’t have any Bluetooth files.

Resolved: I placed my device within 3 inches of the mppt and then the SmartShunt. The Bluetooth firmware updated successfully. Prior attempts were about 3 feet away. Go figure.

Jerry L Johnson asked
Jerry L Johnson answered ·

3 Answers

How to monitor and control MultiPlus and SmartSolar, and adjust the AC input/shore current limit?

I have a MultiPlus 3000 inverter and a SmartSolar charge controller and may purchase a Victron (Orion) DC - DC at some point.

I also have the USB converter to talk with the inverter with a laptop.

I'd like a monitor that would let me easily change charging current in the inverter when I change between generator and shore power. And it would be nice to see battery voltage solar wattage and daily solar watthours.

I can use Bluetooth on the smartphone for the charge controller and the USB adapter on a laptop for the inverter. Is there a way to connect the devices so that Bluetooth can see both of them?

Is there a control panel that can see both of them that doesn't require an expensive interface?

jameswade asked
punda answered ·

5 Answers

Problem with Bluetooth connection. Mppt 100/30

I have a brand new Mppt 100/30. and the connection via Bluetooth was ok for 3 days. After that, the device list was dimmed, it showed a reacable bluetooth, when I click on the Device it whrites "cannot connect, Bluetooth is busy.

What to do?

Jørgen Lykke Aagreen asked
lainersclimbs answered ·

4 Answers

No charge from SmartSolar controller MPPT100|50 - blinking bulk

I had solar panels and lithium batter upgrade over last winter. It worked flawlessly over the summer however the starboard side did not 'wake' up again once the batteries were put back on board. There is a blinking blue LED for Bulk. I have confirmed that the Rotary Switch is on 7 for Lithium and have restarted the charger by removing all wires and returning them with no change (blinking blue). I cannot find it on Blue Tooth to turn it back on for charging and can't get any response... Any ideas?

boatnut asked
Mike Dorsett answered ·

1 Answer

Should I still use Bluetooth MPPT synchronisation when also connected with Venus OS (RPi)

I have 2x SmartSolar MPTT 100 | 30, and a BMV 712.

I first used Smart Networking over Bluetooth to synchronise with the more accurate voltage from the BMV712, and have both chargers running in sync.

I have since added a RPi running Venus OS and also have VE-Direct connections to the 3 devices.

All is working well in Venus, but not sure if that now runs the show in terms of the synchronising via VE.Direct and the Bluetooth function is now redundant?
If redundant, should I leave the smart networking configured should be RPi go belly up?

rljonesau asked
porcini answered ·

2 Answers

Smartsolar charge controller not connecting to bluetooth

Mppt 100 15 charge controller will no longer connect to any devices. I was using this perfectly fine up until a couple of months ago when all of a sudden it stopped reading. I have tried disconnecting everything and reconnecting and even tried multiple devices but nothing works. Is there a way to manually setup in victonconnect app so I can at least see my controller? Not sure what else to do but I am getting frustrated haha....

victronuser16 asked
Rob Fijn answered ·

3 Answers

No Bluetooth connection between Blue Smart IP67 Charger 12/13 an Android / iOS Smartphone

I connected my new Blue Smart IP67 Charger 12/13 with with my Galaxy S10e Smartphone. Connection, firmware update and changing Bluetooth PIN were successfully.

After installing the VictronConnect App on a second device (I-Phone 7), the connection was also successfully.

Then I tried to reconnect to the Galalxy. Result:

No device ist listed on both smartphones! Aft

I tried the following on all devices: delete the bluetooth entries, delete cache, restart smartphones and Blue Smart Charger, uninstall an reinstall the Victron App.

Result: No bluetooth device is available on both smartphones. Also the installation on a third device (Android Tablet) was not successful!

Any ideas or solutions?

rasc asked
Thiemo van Engelen (Victron Energy staff) commented ·

2 Answers

Not able to connect any device via Bluetooth with the SmartSolar charge controller MPPT 75/15

I completely restarted my Android phone (Galaxy S20 FE, Android 11), unpaired the Charge Controller, completely isolated and re-connected the Charge Controller, and tried to reconnect the Victron Energy app via Bluetooth, but the Bluetooth connection won't work. It stops at 80 Percent and wants the PIN to be entered, we've tried 000000, but it won't work. We did not change the PIN anyway so I guess it is a software problem. I clicked on Reset PIN, but then the app wants a PUK to be entered which I do not have either. Like this the app is completely useless. Please help!!!

petramueller-mutlangen asked
Thiemo van Engelen (Victron Energy staff) answered ·

2 Answers

Can't change the PIN of my BSC IP22

Now my setup is working for several weeks and I want to secure the setting an change the orginal PIN 000000 to a secret one, but when I go in the Menu to chnage the PIN Code, I always get the message that the old pincode is incorrect, but I never changed it and the connection works propperly.

What is wrong?

Thank you

Best regards


andi-hp asked
Matthias Lange - DE answered ·

1 Answer

bluetooth problems !!

Hello , This is my first post and i'm hoping the forum can help.

I have a victron 12/30 (3 ) battery charger and have had that paired to my phone. This pairing works fine until a victron smart shunt. The charger works fine and has certainly given my house batteries in the caravan a boost. I have 2 X 220 Ah agm batteries to look after the requirements of my caravan. I also have now just fitted a Victron smart shunt ( 500 Amp/50mv ) and this is also paired to the phone. My phone also shows in the Victron app and the phone sees both the Battery charger and the smart shunt.

But this is where the problem lies. while i can open the app and look at the smart shunt, when i go into the app and try to look at the battery charger it keeps asking for the password or times out and i have to go back to the start and try again. I sometimes get to around the 20% load and then the app tries to re start again. The battery charger asked to update the firmware, this was done and the same with the smart shunt, so both have had the firmware upgraded. The other thing that is a problem is that the range of the bluetooth is very poor and i basically have to be sitting on top of the battery charger or the smart shunt to get a good signal.. The batteries along with the charger and smart shunt live under the bed in the caravan. I decided to go down the bluetooth parth as it would make it easy to see how my house batteries are going during the day. Better that lifting the bed !!

I also have tried to turned my phone off and re started it. i also have removed and reinstalled both the battery charger and the smart shunt. This has not helped !!

valiant81 asked
valiant81 answered ·

4 Answers

VictronConnect to Cerbo via bluetooth

I have discovered a bug in Cerbo's bluetooth PIN mechanism for use with VictronConnect.

A PIN that contains leading zeros is not handled properly. For example, 012345 does NOT work but 123456 does.

Entering a PIN of 000000 DOES work.

Changing the PIN from with VictronConnect appears to have the same issue with leading zeros.

Venus v2.72~4, VictronConnect v5.42, iOS 14.6

Also tested on a Raspberry PI 4 running the same version of Venus. Same results.

I've tried using dbus-spy to change the PIN but this has it's own set of problems. Alpha-numerics are accepted. Leading zeros are lost. E.g., entering 000000 results in 0; 0123345 results in 12345.

dubs-spy also prevents adding a 6-digit code again from the Cerbo menu IF I enter less than 6 characters or numbers that contain zeros at the beginning. E.g, 000000 results in 0, then the menu only allows a single number !!!!!

Kevin Windrem asked
Kevin Windrem commented ·

1 Answer

MPPT 100|20 48V firmware update incomplete no longer pairing with bluetooth

Tried to update the firmware for unit to version V1.56 through bluetooth. The update got to 95% then stopped, now we are no longer able to pair through bluetooth and as a result MPPT is not working.

anno asked
anno answered ·

2 Answers

MultiPlus C12/2000/80-30 and Bluetooth remote switch issue

Hi all, having an issue on a new install where the Bluetooth dongle is affecting the remote on/off switching. Everything works fine without the dongle connected but once the dongle gets plugged in the inverter goes into a continuous cycle of switching on and off about every 10 seconds. The remote on/off was set using DIP switches 1&2 and then applying the change by toggling switch 8. Is there any reason why the Bluetooth dongle would affect this?

the-doon asked
the-doon edited ·

0 Answers

Bluetooth Pairing with new iPhone

I have a MPPT 75/15 (HQ1811NTQ3F”) connected to a single battery and a single solar panel. With my iPhone 6 I could connect via Bluetooth using the VictronConnect app. With my new iPhone 11 I cannot pair with the controller. The app recognizes my controller and requires that I “enter the code shown on my “SmartComtroller HQ1811NTQ3F”. I cannot find any code either in the front panel of the controller or in a window on the phone. I have entered my 6-digit pin but it was not accepted. I have removed and re-downloaded the app with no effect. The blue led on the controller is flashing, showing a bulk operation.

jesailor asked
francis commented ·

6 Answers

Bmv712 bluetooth

The Bluetooth isn’t working. I have had this unit for 4 years and suddenly I can’t connect through the app or find the Bluetooth on my phone. On the unit #71 Bluetooth is still on. Tried putting the puk code in to reset but that doesn’t work either. The unit itself is working fine just can’t connect to my phone anymore. Any ideas? I’ve tried all the troubleshootings also.

will asked
Matthias Lange - DE answered ·

1 Answer

Victron BMV-712 No Bluetooth

I just installed a BMV-712. The Bluetooth function is not working. It’s not discoverable on my phone. The wired monitor seems to be fine. Is the Bluetooth generated from the shunt PCB and if so, could my shunt have a bad PCB?

wayfarer asked
wayfarer answered ·

1 Answer

Bluetooth APP closes everytrime - SmartSolar MPPT 75/10

why does the bluetooth app close everytime i change the tab on my smartpone?

what can I do that the connection stays open and starts automatically when i restart my phone?

bigjuergo asked
Thiemo van Engelen (Victron Energy staff) commented ·

1 Answer

IP65 won't do anything in bluetooth app

I am fiddling around with my new IP65 blue Smart IP65. I launch the victron connect app and it shows up in the devices list as BSC IP65 12/5 HQ2032MNQWD unknown device (A33c). I click on it and nothing happens. All my other devices work. If I hit the vertical elipses, it asks to reset my PUK, which I do on the unit. Put in the 000000, says it is the wrong code. Really disapointed. Want to send it back.

rickydoo asked
Guy Stewart (Victron Community Manager) commented ·

2 Answers

How to get PUK code?

I need to change my PIN codes from the defaults but the Connect app wants me to enter the PUK codes which are on the actual devices. The devices are installed in a motorhome and so the labels are not accessible. How else can I get the PUK codes?

mrpogle asked
mrpogle commented ·

3 Answers

Victron connect android app add classic Bluetooth scan feature

Hi everyone!,

This is my first post and my first question, I recently bought Victron Bluesolar MPPT 75/15, and I made a custom usb cable using Usb to UART module and I could connect my controller to the victron connect software on windows and the victron connect app on Android, but I wanted to connect wirelessly with Bluetooth, so I have used HC - 05 Bluetooth module and connected it directly to the victron bluesolar Mppt to the communication port.

By doing this, I was able to access and change the configuration of the Mppt controller via Bluetooth from victron connect software in windows, but I also want to access my controller via Android app instead of turning on the computer every time.

So I request to please add the classic Bluetooth scan functionality in the victron connect android app, as currently the android app only searches for Bluetooth low energy devices. But the HC-05 Bluetooth module is not Bluetooth low energy, and it's Bluetooth version is 2.0.


rohan-chinni-c-l asked
rohan-chinni-c-l edited ·

2 Answers

Venus GX bluetooth conectivity

Is it or when will it be possible to use Bluetooth connectivity with the Venus GX range?

For example to connection to the Victron Connect Bluetooth app.

Currently the Venus GX range has Wi-Fi support for connection to VRM but is not Bluetooth.

handy asked
rithym1964 commented ·

3 Answers

Bluetooth connection problem

Does any one have an idea when the Bluetooth connection problem will be solved?
Since I updated my smartsolar and BMV I have to keep putting my phone(Android) in airplane mode every time.
It's so bad and annoying, I have 4 devices and as soon I connect the first one all others go Busy and appear grey.

fernando-dambros asked
Thiemo van Engelen (Victron Energy staff) commented ·

0 Answers

LoRaWAN, Bluetooth, Raspberry Pi

I am in country with limited product availablity. I ordered for a client two Victron systems. Two BlueSolar MPPT, Two SmartShunts and two LoRaWAN. I realize now I should have purchased SmartSolar MPPT and BVM-712. I promised the client Bluetooth and Internet connection for their hotel. My distributor doesn’t carry SmartSolar, Bluetooth dongle or BVM-712. They do however have a BVM-702 but, doesn’t solve the Bluetooth and limited VE.Direct. I hope that Raspberry Pi could solve this issue. Any suggestions?

chipster asked

0 Answers

MPPT 100/20 bluetooth connection problems at 80% both on android and IOS. Worked before

I tried everything from the troubleshooter/ manual and tried both on my LG G7 thinq and on my Ipad but after we took the power of the solar panels it doesnt want to connect to the app anymore. What I can see on the controller is that it is working but I the app doesnt connect via bluetooth anymore. It keeps on asking for the pincode 000000 ('6 nullen' it says) and I am 99 % sure we didnt change it when buying and installing everything last year.

What to do to get the app running again, preferably like it was on the phone/LG but the Ipad is also fine.

sfranken asked
Rob Fijn edited ·

3 Answers

Mijn MPPT/20 wil niet meer met bluetooth verbinden met de app Victronconnect, niet op Android-telefoon en niet op Ipad. Blijft hangen op 80% met pincode-melding.

Mijn MPPT/20 wil niet meer met bluetooth verbinden met de app Victronconnect, niet op Android-telefoon en niet op Ipad. Ik heb alle stappen uit troubleshooting Hfdstuk 11 uitgevoerd, maar op beide devices krijg ik bij 80% laden van de app de melding dat ik de pincode moet invullen en daarvan zegt ie steeds dat die niet goed is. Hij deed het voorheen wel goed op mijn Android LG-G7, maar we hebben de solar panels tijdelijk uitgeschakeld gehad omdat er teveel spanning op leek te staan. Dat was echter een fout met de multimeter (lege batterij;-). Daarna weer de solar panels aangesloten en hij lijkt wel te laden (blauwe lampje brandt) maar ik kan dus niet meer bij de app. Ik kan ook niet achterhalen hoe de puk-code te wijzigen. Echter, ik weet 99% zeker dat de pincode 000000 (zes nullen) is.

sfranken asked
sfranken commented ·

1 Answer

Can not connect with phoenix multiplus 12 1600 70 through MK3

I want to connect and set up two phoenix multiplus 12 1600 70 inverters to operate in parallel.

The inverter is operating from a battery and switched on. I tried connecting with different network cables, both work fine otherwise.

I tried connecting from two laptops Win7 Dell 64 Bit and Win7 Lenovo 64 Bit.

The MK3 shows up in the device manager as USB Serial Converter, the driver is working.

VictronConnect can't connect.

In VictronConfigure 3 I see Com 4 (USB Serial Port), when I click it it shows MK3 detected (VE Bus devices only), but then it doesn't connect and shows "Please select a communications port".

In Ve.Bus Quick Configure it says MK2 found on COM4, no panel detected and then an error message: Cannot find multi! Please retry. Note that multi must have a later version than 19xx105.

laurens asked
wkirby commented ·

2 Answers

Victron Connect findet keine Geräte mit Bluetooth

Hallo zusammen,

Ich habe in meinen Wohnmobil einen Laderegler MPPT 100/30 mit Bluetooth und einen BMV-712 Smart ebenfalls mit Bluetooth. Auf meinen Smartphone Samsung Galaxy S5 Mini läuft die Androidversion 6.0.1 und App VictronConnect 5.4 (vom 20.04.2021).
In Victron Connect ist die Geräteliste leer und beim Suchen findet er keine Geräte. Bluetooth ist im Smartphone aktiviert und Geräte sind nicht gekoppelt.
Wenn ich unter dem Androideinstellungen Bluetooth aufrufe und nach Geräten suche, findet das Smartphone sofort den MPPT 100/30 und auch den BMV-712 Smart mit den Werkspasswort[000000] kann ich beide Geräte auch mit den Smartphone koppeln. In der App tauchen die Geräte nach wie vor nicht auf egal ob ich sie vorher mit dem Smartphone koppel oder nicht.
Hat jemand eine Idee was ich falsch mache oder was ich noch versuchen könnte?

luecki asked
luecki commented ·

1 Answer

Is it possible to see status of 2 batteries on app Victron Blue Smart IP22 12/15 (3)?

I see status of 1 battery; it's not clear which battery though. How do I know? The charger is charging both batteries (measured by electrician).

frankmsmit asked
brianb commented ·

0 Answers

Problems Connecting after trying to Update PIN


Hi, First post here. I have a Smartsolar 100/15mppt controller on one LiFePo battery pack and recently added a Bluesolar 100/15 with bluetooth dongle to a second LiFePo battery pack.

Everything was fine until Victron Connect prompted me to change the PIN from the default 000000.

Now, when I select one of the units in Victron Connect I get the attached message. What number are they referring to on the unit? I am only given a numeric keypad to enter with and all numbers on the units are alphanumeric. 000000 doesn't work.

Have tried uninstalling the software from my iPhone, removing the PV and disconnecting from the battery.

Am at a complete loss...HELP!!! lol


murrays asked
Matthias Lange - DE answered ·

1 Answer


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