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Switches Rename


is it possible to rename switches in the VRM portal?


Please advise.

Thank you in advance.

nipper asked
nipper edited ·

0 Answers

Charger and SmartShunt and Inverter current going the wrong way and miss representing SOC

I have a need to keep 120V maximum 50W of load powered in the case of a power outage and to be able to remotely monitor the SOC of the batteries. The configuration runs off of 2 x AGM 12V 100Ah batteries connected in series with a SmartShunt 500A, a Phoenix Inverter 24V 250VA 120V, a Blue Smart IP65 24V 8A charger all connected to a Raspberry Pi acting as a CerboGX.


Both the SmartShunt and the Inverter are connected to the Pi via the VE.direct to USB cable and are visible via the VictronConnect Application and VRM.

Since the Charger only has Bluetooth capability, we can not manage it remotely, but only locally which is fine. But non of the devices talk to each other over a virtual Victron wireless network like a SmartShunt can with an MPPT for example.


The problems that I am seeing are the following:

  1. When looking at the inverter, it only show 0% load. That value never changes.
  2. When looking at the SOC on the SmartShunt for the batteries, they are continuously reporting as discharging even though the Charger is permanently connected and charging the batteries.
  3. In the VRM portal, the current flow is going from the batteries to the Inverter and not from the Inverter to the batteries as I would have expected it since the inverter is supposed to keep the batteries topped off when AC power is usually available.

Is this configuration simply not possible because each element do not have a way of communicating to each other?

Or is the Charger not to be connected to the negative terminal of the battery bank but needs to go through the system Negative of the SmartShunt? (I have tried that but to no difference).


The setup is available at https://vrm.victronenergy.com/installation/216745/share/97d4ba88

Thank you for any help anyone can provide.

Thierry Douet asked
klim8skeptic commented ·

8 Answers

VRM installation map - Globallink 520 - map won't center in full screen mode / add terrain mode ?

When using the VRM "All installation" dashboard and press the full screen map button and go full screen, every time you hover a site in the map with your mouse cursor, the sites jumps to the top part of the screen and "adjust" the map to center as it was still in window mode / dashboard with map on the very top part.

It won't center the site to the center of the full screen page...

Very annoying as you always have to drag the map down, again and again...!!

Screenshot below is hovering the site with the red arrow...



And can we add the possibility of "terrain" mode of the map?

The terrain map is much better for static sites with more details etc.


Øystein Hennø asked
Stefanie edited ·

0 Answers

v2.90 problems - how to revert back to v2.80? - 2nd Smart Shunt missing from VRM and alarm log full of low battery warnings.

As per the title, We have an EasySolar II 48/3000 in parallel with two Multiplus II 48/3000. I upgraded the built-in GX device to v2.90 specifically to get the generator start/stop functionality. Despite every piece of Victron information I could find saying this would work - it turns out that the EasySolar range of products do not have the additional relay required.

I have also now discovered that since the upgrade, our 2nd Smart Shunt that monitors our wind turbine has disappeared from the VRM Dashboard. I can connect to it remotely using VictronConnect and it otherwise works as it should.

The second problem is the alarm log for the battery is solid orange with low battery warnings - something that has only started since the upgrade.

Is it possible to revert back to v2.80 as this update has caused so many problems for us - and didn't give the extra functionality promised.

Thanks, Ben.

bgardiner asked
Guy Stewart (Victron Community Manager) commented ·

4 Answers

SmartSolar Charger MPPT 100/30 shows in Local, not in VRM

Hi, I am new to my victron installation on my boat and the victronconnect app. I managed to get all my devices showing in VRM, and after the latest update I inadvertently deleted 1 of the 4 Smartsolar chargers mppt 100/30 and now it still shows live data in Local devices, but this device (mppt 3) does not appear in the VRM list. The settings showing for the 4 mppts appear to be the same and i cannot make any changes in Local. Is there something I can do to fix this? Thanks for any help.

serge asked
kevgermany commented ·

1 Answer

VRM zeitraum der Datenspeicherung

wolte gerade die Daten im VRM vom letzten Jahr einsehen, Da ist nicht mehr viel vorhanden.
Wie groß ist der Speicherzeitraum ? Einstellbar ?

rodenberger asked
rodenberger commented ·

2 Answers

VRM Dashboard – Consumption overview is misleading for 1-phase ESS systems with activated Venus GX phase compensation


According to the „Last 24h/7d/30d“ diagrams in the VRM portal, someone could assume, that I use a lot of grid power. In fact, the meter of my grid company shows me a total consumption of only 4kWh(!) for the last full month (last 30 days).


Ok, it is true that a lot of power comes from one grid phase but that is nearly 100% compensated by the battery power on the other phase. I’m running a 1-phase ESS system with activated phase compensation. And exactly that is unfortunately not considered when calculating the above VRM diagrams and charts.

A test with my dishwasher (17:30 to 18:30) on phase L2 shows that nearly everything is compensated by the Multiplus 24/3000 on L1 (from battery).


Battery power (discharge) at the same time period


Consumption tab at the same time period

Here comes my issue - you can now see a lot of grid power usage, but in my opinion there should be nearly everything blue (battery usage).


For me, the above diagrams are quite worthless and it would be fine to have some VRM settings to change the behavior of the consumption calculations with activated phase compensation.

Any ideas how to improve this?

Best regards


rainerb asked
uarg answered ·

4 Answers

Registered CCGX on VRM

Good day, we have received a CGGX which has been registered on VRM platform, we have requested access to this CCGX, but whoever registered this unit is no where to be found, how can i get access to this unit?

Gerrie Rossouw asked
Alexandra answered ·

2 Answers

VRM Portal - How to remove old "Control" entrys?


How can I get rid off old and entries in my Control section? These entries are not even installed anymore and I reinstalled Venus OS and reset all devices. Still these entries dont go away. For example Go-eCHarger is completely uninstalled. Still shows up. And I installed a second Multiplus II, the old setup is removed, but Multiplus still shows up (cant control it of course).

Please help!

Thank You!!!




peregrines asked
electrical-revolution answered ·

1 Answer

New home screen Widgets feature for VRM app on your phone

Hello Victron Community,

There is a new feature to make it easier to keep an eye on your Victron system,

Phone Widgets!

These allow you to show the vital power system information right on your phone Home Screen without even needing to open the VRM app.

How to get started;

Step 1: goto your app store, and update the VRM app if it hasn't already

Step 2: open the VRM app, make sure you're logged in.

Step 3: go to the phones widgets screen, in iOS this is by swiping to the left-most screen.

Step 4: scroll to the bottom and press the edit button you see there

Step 5: click the plus button on top left

Step 6: select the VRM widget

Step 7: select one of the many types of different size and layout (try them all)

Step 8: press the + Add widget button on the bottom

Step 9: press done; (even though the widget says to select an installation wait till the next step)

Step 10: tap and hold the widget until the "edit widget" option becomes available

Step 11: choose an installation by tapping only once on the installation selection, and then choose your installation from the list that appears


Step by Step Video;



Example screenshots;




Further documentation is being prepared, so please feel free to ask any questions here.

We'd also love to hear any feedback, be it positive, problems and suggestions for improvements.

As an idea - a possible next step is that we are looking to also add widgets to VictronConnect, which work via Bluetooth.

Guy Stewart (Victron Community Manager) asked
harold commented ·

26 Answers

VRM GPS data no elevation

When downloading my GPS track history KML file through VRM, the elevation data is not show?

Is there a way to get that info?


fenix asked
ludo answered ·

1 Answer

Fatail error on VRM portal

How do I adjust the index on chart showing on the portal:


The charts are useless because the Y- axis is wrong or rather random scale!

Next example: red value and green value are both misplaced on the y-axis! They are roughly the same randomly shown.


claus asked
claus answered ·

5 Answers

solar edge pv inverter on vrm online portal


I have three phase multiplus 2 setup, and solar edge 16 SE photovoltaic inverter, is it possible to shov production of my solar in vrm online portal, the setup for photovoltaic inverter finds nothing.

thank you

pirpy asked
marekp commented ·

2 Answers

Remote VEConfigure: "Error while querying configurable services."

Are there any specific requirements for Remote VEConfigure to work via the VRM portal? I was previously able to do this but now I get the error noted above - "Error while querying configurable services." it also mentions "Error: 1392".

For info, I am running a Raspberry Pi running Venus v2.85. Two way communication is enabled and I'm able to access the remote console.



Does the two-way communication use SSH, does it require any particular ports to be available as I do have a persistent outbound SSH session to my VPS server so that I can remote into the device.


najab asked
najab answered ·

1 Answer

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