VRM Image


Inverter/charger radio button does not show up in VRM

Within VRM there is an option for “inverter/charger control”. I have this toggled on but when I go to the VRM dashboard the option to turn my Phoenix 12/800 inverter on or off does not show up. I have done some searching on the Victron community page and I see that there was an issue with this last year where the feature was temporarily removed, but it looks like that was subsequently restored. The inverter is connected to my Cerbo via a VE direct cable and otherwise works (works via remote console, MFD app, etc). My Cerbo and inverter are both running the latest firmware versions.

Anyone have any tips on what I might be missing?


mike-r asked
mike-r commented ·

1 Answer

2nd energy meter "ac load" for logging heat pump

Hi, I'm running an ESS with an Em24 connected via USB to Rs485 Adapter as grid meter and an inverter connected via modbusTCP. Everything shows nicly im the remote console and the VRM.

Now I want to use a 2nd energymeter for logging my heat pump power consumption. The 2nd meter is running and in the VRM I can get a graph.

But is that 2nd meter interfering with the ESS setup? I configured the rule of this meter as "ac load". though I don't have a clue how the system is using that additional information.

A nice thing would be showing that 2nd energy meter im the dashboard. Is that possible?

Thanks Markus

marommel asked
william-b rolled back ·

3 Answers

VRM portal realtime dashboard not longer working

Hi all,

yesterday afternoon my dashboard just stoped showing realtime updades, even the realtime logo is shown in the upper right corner.

I already checked the device list, cerbo vrm portal settings and the vrm realtime setting. Everything looks fine. The advanced section and the remote console in the vrm portal are working fine.

Any ideas why this is happening and how it can be fixed?




baxter asked
bigbadbob76 answered ·

21 Answers

possible to add wind and alternator (both via shunt to VRM)



I would like to know if you can ipdate the VRM web based to be able to add besides solar also other energy sources in the dashboard for example I have a shunt of the engine alternator and a shunt on wind silentwind turbine. it would be great






Daniele Calabrese asked

0 Answers

Why does Sylvia Becke from victron want access to my vrm

Is this a scam???


nesswill asked
seb71 commented ·

4 Answers

VRM portal AC PV Inverter not showing phases anymore

When I had my AC PV inverter configured to input, it showed also phases power. But when I configured everything to AC output it does not show anymore.

Is it because all different units are in right side and there is no room anymore?


If someone from Victron wants to look then my VRM url is this: https://vrm.victronenergy.com/installation/166736/dashboard

nuxland asked
nuxland answered ·

2 Answers

Dealer refusing administrative permissions!?


I got an installation set up on my house in Spain. Massive problems with the company installing it, errors, alarms, unanswered questions, no fuses where there should have been according to the Victron docs, too little fuse burning their plastic holder and so forth. No trust in this dealer anymore. He rewoked my administrative rights on my system! I know that I can help myself by swapping out the GX and kicking him out of the installation. My question is: Is this something that's happing commonly or is this a Spanish thing or did I just contract such a special character to set my things up? I am REALLY interested in your experiences and the common concepts how this is done usually when there is (or not) a problem between installer/dealer and owner. I am German BTW...

Thanks anybody for sharing comments!



teckau asked
teckau answered ·

3 Answers

how to remove historic devices in VRM "Controls" tab.

When I click the "controls" button on VRM dashboard I see two Multi's, one is active and the other is historic, How do I remove the old one?

I have removed it from the device list but it still shows in the controls list.

bigbadbob76 asked

0 Answers

New home screen Widgets feature for VRM app on your phone

Hello Victron Community,

There is a new feature to make it easier to keep an eye on your Victron system,

Phone Widgets!

These allow you to show the vital power system information right on your phone Home Screen without even needing to open the VRM app.

How to get started;

Step 1: goto your app store, and update the VRM app if it hasn't already

Step 2: open the VRM app, make sure you're logged in.

Step 3: go to the phones widgets screen, in iOS this is by swiping to the left-most screen.

Step 4: scroll to the bottom and press the edit button you see there

Step 5: click the plus button on top left

Step 6: select the VRM widget

Step 7: select one of the many types of different size and layout (try them all)

Step 8: press the + Add widget button on the bottom

Step 9: press done; (even though the widget says to select an installation wait till the next step)

Step 10: tap and hold the widget until the "edit widget" option becomes available

Step 11: choose an installation by tapping only once on the installation selection, and then choose your installation from the list that appears


Step by Step Video;



Example screenshots;




Further documentation is being prepared, so please feel free to ask any questions here.

We'd also love to hear any feedback, be it positive, problems and suggestions for improvements.

As an idea - a possible next step is that we are looking to also add widgets to VictronConnect, which work via Bluetooth.


Guy Stewart (Victron Community Manager) asked
Brian Havenga commented ·

31 Answers

VRM RSSI Widget no Data

When i add the signal strength widget, or a custom widget with RSSI/SNR etc, it only displasy "No data".

System is Cerbo GX and Victron 4g-LTE-GSM. I can remote console and realtime control the system perfectly. Downloading the log from VRM also has no data for gateway signal strength.

Any ideas? I have multiple systems deployed and the same issue is present.



dorian-cameron asked
dorian-cameron commented ·

0 Answers

VRM shows none exciting device

VRM Portal shows none exciting device after a crash.... i had an issue with my micro SD ... on my RASP 3B

i re-did an installation but the VRM Portal show some device that i don't have

How to remove this?


fenix asked
fenix commented ·

3 Answers

SmartShunt DC Energy Meter question

I know this is still brand new and may not be in a production release yet but is anyone using a SmartShunt in DC Energy Meter mode to monitor a 3rd party solar controller? Does it show up on the monitor screen (CCGX/Touch 50)? How about the VRM? I would assume there is or will be a Voltage/Current widget for it?

I'm running the V2.80~33 beta of Venus OS on my Cerbo.


kamflyer asked
metz-producties commented ·

7 Answers

VRM Overview Grid Outage

The over screen on the VRM page seems to interpolate between points, and this conceals a grid outage on the grid tile.


The highlighted portions each had grid outages in excess of 2 hours, but you can't really see this at a glance. When hovering the mouse over, there is no data between the start and the end of the outage, and it just snaps to either side giving you a clue that there was an outage.

I suggest the trend line drops to zero when this happens.

deonkorb asked
deonkorb answered ·

1 Answer

Virtual Switch - Ignore AC input - Feature Request

Is there a way of the VRM indicating that AC is being ignored and prevent the "Grid Lost" Alarm when using VS? If Not, it would be useful to have this feature so that it is easy to monitor the grid for someone using VS to ignore the grid and prevent false "Grid Lost" Alarm.

John Muntanga asked

0 Answers

remote console enabled and online but no access

Hi I enabled the VRM remote console, it is online, enabled 2 way communication and disabled password check, updated to the newes firmware at a new system, but cant get remote access - access to remote console only within the home-network by ip.

I need a remote access and it doesnt work. Someone any idea what the problem is?

Thank you!


gnagflow asked
klubags answered ·

2 Answers

1659 Posts
991 Users

Topic Experts