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remote console

Venus GX Remote Console White Screen

A strange thing has happened to my Venus GX Remote Console today. I connected using my laptop browser through VRM early in the day and all was fine, then later the screen just shows a white panel. Nothing I do seems to change the Remote Console display.

[image]

The Dashboard and other pages in VRM work fine and data is being measured by the Venus GX from my system, it is just the Remote Console that is blank. I have tried the following things:

1. Connect via VRM on my mobile phone: the screen is also white

2. Connect directly to the Venus GX using its WLAN connection from an iPad: also white screen

3. Power cycled the Venus GX: no change

4. Disconnected everything from Venus GX, power cycled then connected with WLAN on iPad: still no difference.


I am setup to receive beta Firmware drops automatically and the WLAN connection from VictronConnect shows Firmware: v2.60~21


Any ideas anyone? I love my Remote Console and really need it working again!


Thanks

Richard


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I have tried resetting/rebooting, disabling password etc about a 100 times.


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Any ideas on a fix?


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[image]


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Thanks.

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This issue makes remote console unusable on a mobile device, a major pain. As an installer I regularly like to use remote console when setting things up on the system.

This issue is on both the website and the VRM app. I’m using an iPhone 11.

[image]


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Hello,

I need help with the following problem please .

VENUS OS 2.93 large version is installed on an RPI4.

In addition, an MQTT Gridmeter via dbus.

It works fine for some time, but after some time I can't reach the remote side by webbrowser anymore. (Edge/Chrome/AVast-Browser)

This picture comes up.

---------------------------------------------------------

[image]

[image]

Remote console


[image]

Remote console

Password *

[image]

Forgot the password?

Enter a new one on the device.

----------------------------------------

I have not assigned a password

I have already cleared the browser cache, without success !!!

I see all components in the VRM portal and it is also displayed correctly.

By VRM Portal, i can open the remote-Console .

Does anyone know this error and can help me?

Thank you





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matt09 asked
matt09 edited ·

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