question

peter-lourens avatar image
peter-lourens asked

Cannot reboot Cerbo GX

When I try to reboot my Cerbo using the Remote Console menu Settings > General > Reboot , then it tells me the Remote Console is disconnected. I am not sure if the device was rebooted or not.

This happens using network or bluetooth on my phone and on my laptop. Everything else works when using Remote Console, so there is no connectivity issue. What could be the issue?

cerbo gxremote console
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4 Answers
derrick thomas avatar image
derrick thomas answered ·

It goes offline because it is rebooting

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Kevin Windrem avatar image
Kevin Windrem answered ·

Reboot takes a few minutes. You need to wait for the reboot to finish then tap the Reconnect button on your computer/tablet/phone. It will not reconnect automatically

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bertcy avatar image
bertcy answered ·

does the system shut down or you can reboot your GX safely and the inverter will still supply power without any interruption.

I am asking because the GX is the brain of the system, will rebooting your GX affect the operation of the devices connected to it

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Rebooting the GX device will not reboot the inverter. The system will continue to supply power without interruption.
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Matthias Lange - DE avatar image
Matthias Lange - DE answered ·

In the device list you can see the last reboot:

1718269799251.png


1718269799251.png (55.3 KiB)
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