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VEConfigure 3

Remote VEConfigure: "Error while querying configurable services."

Are there any specific requirements for Remote VEConfigure to work via the VRM portal? I was previously able to do this but now I get the error noted above - "Error while querying configurable services." it also mentions "Error: 1392".

For info, I am running a Raspberry Pi running Venus v2.85. Two way communication is enabled and I'm able to access the remote console.



Does the two-way communication use SSH, does it require any particular ports to be available as I do have a persistent outbound SSH session to my VPS server so that I can remote into the device.


najab asked
najab answered ·

1 Answer

VEConfig-Parameter bei ZWEI US2000C


So, bin jetzt auch stolzer Besitzer einer "Anlage".

Installation hat echt gut funktioniert, aber eine letzte Frage bleibt mir unbeantwortet :

Welche Parameter muss ich in VEConfig unter "Ladegerät/Charger" bei ZWEI Pylontech US2000C ändern?

Absorbtion = ? V / Float = ? V / Charge current = 50A ? (auch wenn der MP3000 nur 35A kann?)

Ergebensten Dank!


stranger22 asked
stranger22 commented ·

4 Answers

EasySolar II GX Konfiguration nach Firmware Update


nachdem die Batterie trotz Sonnenschein nicht geladen wurde habe ich versucht das Problem durch eine Firmware Aktualisierung zu lösen. Nach der Aktualisierung wurde die Batterie vom Netz bis auf 100 % geladen. Jetzt wird die Batterie nicht mehr entladen und alle Verbräuche werden aus dem Netz bezogen. Leider ist dabei die vorherige Konfiguration verloren gegangen. @Matthias Lange - DE Wie kann ich die vorherige Konfiguration wieder herstellen ?




bsporkert asked
bsporkert answered ·

1 Answer

Multiplus einstellungs problem

guten morgen leute

ich habe ein grosses problem, mein problem ist das hier ein update durchgeführt worden ist venus und multiplus (3 stück).

aber leider sind die ganzen einstellungen weg, jetzt läuft der multiplus aber sobald nun das netz dazu geschaltet ist schaltet er automatisch um auf netz und leitet es durch!

früher war es so bis zu bestimmten eingestellten soc hat er selbst auf netz geschaltet und dann auch wieder zurück bei bestimmten soc bestimmungen!

oder wenn ich auf der app auf starten gegangen bin dann hat er netz besogen und durchgeleitet und meine batterie in ruhe gelassen!

seit dem update tut er das nicht mehr schaltet bei soc nicht mehr und ich kann manuel auch schalten tut er aber nicht!

ich höre sowohl ein klick wenn ich manuel starte aber das wars auch schon!!
leider habe ich die config nicht gespeichert und leider keiner eine zeit, daher versuche ich doch das mit jemand bitte hilft damit das wieder bitte so hin haut!!

mir ist wichtig soc das er umschaltet wenn erreicht ist das netz und wenns sein muss auch manuel umschalten bei app sonst läuft es eh super !


agenturrene asked
bsporkert answered ·

1 Answer

Macbook, parallels MK3 USB driver not available

I have a new 2021 M1 Macbook, running Windows 11 on Parallels.

I need to add a PV inverter assistant to a three phase Multiplus system.

The MK3 USB connected seemlessly with Victron Connect in Apple but no matter what I have tried I cannot get the MK3 USB to be recognised - "Driver is unavailable" by Windows or Ve configure tools.

I have have read numerous community posts and searched Victron information manuals, reinstalled the configure tools, rebooted, updated, set the USB drive, tried through VE Configure 3, tried numerous ports, tried through apple terminal, tried through windows many times and no luck.

The VE config says use the "found new hardware" assistant to specify the location but I can't find such an assitant any where.

How do I get the driver and MK3USB recognised ?????

greg0448 asked
bathnm commented ·

10 Answers

Quatro 3 phase : DC (solar charged) Inverter priority.

Hi all,

If i have an existing setup as followed:


Then i have a 3 phase + N system, so 230/400 volts correct?

While i have a solar system connected to the batteries and the shore-power in this case is really expensive on the camping, i prefer the system uses battery-power over shore power.

To accomplish this i plan to use virtual assistant with "ignore ac input" together with battery setting rules. So when the batteries are draind, the system will switch to AC input and will charge the batteries again.

I will limit the charger so the solar system can do most.

My question:

While the quatro's have to switch, and there are 3 of them, can i expect trouble because of non-synchonicity and for example burn out N cable or other problems?

Is there a common system for this?

Best regards

heinzie asked
heinzie edited ·

0 Answers

Programmierbares Relais des MultiPlus 24/3000/70-16 schaltet nicht

Hallo liebe Community,

ich bin ganz neu hier und habe direkt eine Frage: bei meinem Victron MultiPlus 24/3000/70-16 würde ich sehr gerne das programmierbare Relais verwenden um einen zusätzlichen Lüfter dann einzuschalten, wenn der interne Lüfter läuft.

Testweise habe ich aber jetzt mit Hilfe von VEConfig folgende Regel erstellt:











Danach habe ich die die Einstellungen (inkl. Assisteneten) an den MuliPlus gesendet. Nun würde ich erwarten, dass 10 s nachdem sich der MultiPlus nach dem Senden der Regel wieder einschaltet (vorrausgesetzt der interne Lüfter läuft nicht direkt mit an) an dem Kabel im folgenden Bild (das Kabel, das ich mit dem Daumen berühre, Angeschlossen an "AUX-I/O") eine Gleichspannung von 5 V anliegt.


Dies ist aber nicht der Fall. Was mache ich falsch?

Danke für eure Hilfe!


fred85 asked
Matthias Lange - DE commented ·

4 Answers

how do i use ve configure with a mac?

i am trying to connect to a multiplus to use ve config tools using a mac(not windows) i have downloaded wine bottler and have the software installed and it seems to run fine but when i try to connect using auto detect it cannot connect? any help would be greatly appreciated, cheers, stuart

stuart asked
bathnm commented ·

15 Answers

Import Venus GX configuration

Hi everyone,

Is it possible to import a pre-made configuration on a Venus GX device ? To save time at production level.

A question was asked a year ago, and it was, according to @mvader (Victron Energy) on the list (Link), but I can't find anything on my GX that would do the job.

Thanks in advance for your answer.

Best regards,

Danakil asked
gnagflow commented ·

3 Answers

change schedule charging


Can I change the schedule charging settings via VEConfigure?


pauldeg asked
nickdb answered ·

1 Answer

Faulty device workarounds

I have 3 multiplus units, one of them refuses to start causing the remaining 2 also not starting. Is there option to configure the Victrons to ignore the one not starting unit?

Originally they have been in 3 phase ESS configuration, this configuration has completely turned off after first failure.

I tried also following configurations:

- 2 phases, but I need to put somewhere the not starting inverter otherwise it will not save, so I put in phase 1

- 1 phase with 3x AC in

- 3 phases without group, ESS replaced with AC disconnect virtual switch

- tried to leave the not starting unit in 'unconfigured' but this configuration can not be even saved

In all above configurations none of inverters start. I would like to ask for advice how to make at least one multiplus start.

1. Is there option to tell the system to 'ignore' certain unit?

2. In case the configuration is independent (e.g. 1 phase 3x AC in) is there option to allow continue operation in case one unit is not starting?

My system: 16x IBC solar 450 Wp, 3x Victron Multiplus 5000 (three phase setup), 2x Victron MPPT 250/70, 1x BYD LVS 4kWh, 1x Victron color GX

peter79 asked
peter79 commented ·

2 Answers

Multiplus II Settings for Pylontech US3000C 48V

Hi All

Thanks for the great info on the forum, it has helped greatly to setup the system as a DIY install in the UK.

I am having a problem with the setup in VE Configure, just getting confused as the Victron Pylontech doc talks about the US2000C.

On VE Configure > General I have battery capacity as 74Ah and currently do have 25Ah on the charge current. Is this correct? or should I be changing charge current to 35Ah (as I notice 37Ah is not possible)?

To start off I limited the inverter to 1000W this caused a low battery error. I have since lowered it to 500W limit and it worked fine. I do only need a low background output not the full output of the inverter.

I currently only have one US3000C and that was not easy to get hold of in the UK.

Any help would greatly appreciated.



awalkerinuk asked
wkirby answered ·

1 Answer

Unable to connect with Multiplus via MK3 USB


I am installing a system using Multiplus charger/inverter. I need to configure the Multi. Hence communication between PC (Lenovo Win10) and Multi is required.

I have installed the VE configure III and I have a MK3 USB interface.

When I let the VE Config auto detect nothing happens i.e. the programme is doing a search and eventually times out.

When I try manual connection to e.g. Com3 an error message apperas saying "Cannot open Com3" - it does not help to change Com port no.

I have removed and re-installed the MK3 driver. In device manager I am able to locate the virtual serial port i.e. that part seems to work fine.

I have also tried to use the VE Bus Quick Configure software - and the error is the same

Any good suggestions?

p.s. I have tried on a different Multi and the error message is still the same. I have not tried a different PC yet - not so easy due to remote location

gustav74 asked
fabross5000 commented ·

7 Answers

virtual switch (vs): how to switch it depending on solar power delivery ?

Hi, I use a Quattro and a MPPT SmartSolar Charger.

I configured the Quattro, so that the VS switch the AC-Input (Shorepower), depending on the AC-Output-Power and the SOC of the batteries. For example, the AC-Input will not be ignored, if the SOC is lower than 50%.

This make it possible, that the batteries are loaded regularly from the PV (solar power modules).

This is good at summer time, but in the winter, the PV energy is to low to load the batteries. With my configuration, the batteries would be unloaded permanently to the SOC of 50% and then be loaded to about 100% from the shorepower. This procedure would be repeated every day and wouldn´t be the best for the batteries.

My idea is to optimize the configuration of the VS, that the switch depends on how the PV delivers energy (for example more than 100W) to load the batteries, or if the PV isn´t able to load the batteries enough and the shorepower is needed to do this.

Is it possible in the ve.config to configure this?

Thanks for help!



bootfahrer0815 asked
Mike Dorsett answered ·

1 Answer

virtual switch (vs): Is it possible to switch it manually?

I use the VS to ignore the AC-input (shorepower) or not. If I´m on holiday and see, that the SOC of my batteries is too low, it would be fine, if I could activate the VS remotely, so that the shorepower can load my batteries. I don´t want to wait sometimes, that the system will switch the VS depending on my configured conditions for switching.

Thanks for help!



bootfahrer0815 asked
Alexandra answered ·

1 Answer

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