Since this morning no realtime data is showing on the main page of the VRM Portal. It seems to be refresh problem.
However on the remote console, I can see the realtime data.
The access to the Controls is not working neither. Is trying to connect and at the end a message "No realtime connection available" is popping up.
Someone else having the same behaviour?
Generally if it can't connect in real-time (and this is required for the controls to work) it is down to a bad internet connection.
Check the basics, like wifi strength (if you're not wired), or try a lan cable, reboot the cerbo, or even your home router.
When this is a VRM issue, it will affect a lot of people and we tend to know about it.
Thanks for your prompt advice, but it would be too nice to be true.
I am on a lan (not on wifi). I restarted my home router and restarted the Cerbo. I have a good internet connection.
Behaviour on VRM portal: In the dashboard under the label "Last updated" I see first "realtime" and than it is suddenly switching to "connecting". Afterwards it changes to eg "a few seconds ago".
Yesterday, I configured D-ESS with dynamic prices (before I had a fixed price contract) for Belgium. Something related?
The VRM portal is updating but not realtime. I didn't change anything on the communication settings.
Could you give me more advice on that topic? Before never had a problem on that matter.
Also under settings vrm, try disable the vrm option, then enable it again.
For DESS, please look at the dedicated beta thread in the modifications section.
If you are not using the beta cerbo software, you really need to update to it for DESS to work (more) reliably - I am aware there have been issues recently.
Hi
@GuntherB - I checked your site and VRM realtime data appeared to work. Does it happen periodically, or consistently? Could you try on another machine with a different network connection (such as your phone on 4G)?
@Whafa - I checked your site and could not get VRM realtime data to work, I have forwarded it to the VRM team to investigate
@Guy Stewart (Victron Community Manager)
Thanks for your answer. In the meantime, all works fine. I upgraded to the latest beta version. I changed also the buy and sell formula, because the formula wasn't correct.
@Guy Stewart (Victron Community Manager)
I am having the same issue since early March. Can you please assist?
Just to add another voice to this - I have not seen the realtime data menu for a while now - so would be interested to know why and if there is a fix. I've been managing without - but was interested to give DESS a try and that but the option to toggle it on in the VRM settings menu is greyed out. I've upgraded to 3.31 on Cerbo to try to address both, but makes not difference.
