We have a customer with the following installed:
1 x Victron MultiPlus II (48/3000/35-50-230V)
2 x Fronius 3kW Primos (1 on the input, one on the output)
7kWh of BYD batteries
Currently everything is working ok, except there is no pv production being recorded and displayed by any of the Victron devices.
Using the Remote Console I can see that the MultiPlus is aware of both of the inverters. The customer has a Solar.Web monitoring setup for the Fronius inverters, but can only monitor one of them, so the customer can't use Solar.Web to record production data.
All of the devices are connected to the customers wi-fi, though it is not the best signal strength at the inverters.
The customer used to have the PV Production showing on the CCGX, and in the past a reboot through the CCGX would get it to find the Fronius', though this isn't working anymore.
I have had the customer run through a full shutdown of the system and restart, but this hasn't changed anything either.
There hasn't been a firmware update installed since the customer had the ability to measure
Any help would be greatly appreciated.
