question

Oleksandr avatar image
Oleksandr asked

RS 48/6000 not supported via VE.Direct, not connected via VE.Can

Hello, community!

I have updated RS 48/6000 to v1.11 and Cerbo GX to v2.92 recently. After the updates it appears RS is neither supported via VE.Direct nor can be connected via VE.Can.

With VE.Direct the system (RS + Cerbo) still works, although RS in not shown on Control Panel (the invertor is “off”). With VE.Can the system doesn’t appear to be working at all.

Please advise if the issue can be resolved.

Many thanks,

Alex

1-alert-via-vedirect.jpeg

2-unsupported-device-found.jpeg

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Venus OSfirmware updateVE.DirectVE.Caninverter rs
1-alert-via-vedirect.jpeg (35.3 KiB)
2-unsupported-device-found.jpeg (27.2 KiB)
3-via-vedirect.jpeg (38.1 KiB)
4-via-vecan.jpeg (35.2 KiB)
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1 Answer
Alexandra avatar image
Alexandra answered ·

@Oleksandr

Is the VE Can connected to the correct port with the Can terminator and is it set to 250kbit/s?

And it is in the manual the ve direct is used for programming and should not be used to connect to the GX.

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Oleksandr avatar image Oleksandr commented ·

Thank you @Alexandra, that was exactly the issue. Setting VE.Can to 250kbit/s resolved it. Sorry, for creating unnecessary confusion.

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Alexandra avatar image Alexandra ♦ Oleksandr commented ·
@Oleksandr


No worries. Glad it is working.
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Oleksandr avatar image Oleksandr commented ·
Many thanks, Alexandra, this is very helpful. I will check later this week and report back if the problem is solved.


Regards,

Alex

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