Hello, this is the 2nd time I have lost a Smart Shunt from my VRM console.
I have 10 banks of batteries (each bank is a pair of 12v/206Ah SOL batteries, for a 24v/206Ah bank) Each bank has a smart shunt attached to monitor charge, voltage, current in and out, temperature and general condition of the pair of batteries making up the bank.
Each shunt is connected via a VE Direct/USB cable to a USB hub, and the HUB is wired to a Cerbo GX,. I have 2 such hubs, each connected directly too the Cerbo. One HUB holds 6 VE Direct/USB shunt cables, the other 5. This week, shunts labelled 4-5-6 disappeared. VRM shows they haven't been seen in 5 days. Using the Victron Connect Bluetooth app, they show up fine.
This happened to me last year, when one shunt disappear for several days, only to randomly rep-appear a few days later. My gut feeling is something is amiss at Victron server end, and perhaps the VRM instances are being misconfigured or blocked.
anyway, its very annoying, and any ideas what to try? (I have already tried plugging one in directly to a Cerbo USB port, disconnecting the cable completely. Replacing the cable, rebooting the Cerbo)