We are having issues in customs because the local regulator has non technical information of the Cerbo and Solar controllers with bluetooth and wifi functionality. As they consider that there isn't information in manual and datasheet they are denying the importation of these parts.
Please could you help us with the following information for the technical person in our Telecom and Transport ministry?
If the module transmits in the radio spectrum with a power equal to or less than 10 milliwatts (mW) on the antenna (effective radiated power), please confirm.
What is the frequency bands in which it operates, in order to determine if the module operates in bands allocated to public services?. (We read 2.4GHz and 13 channels in forum).
Please, do you have this information in a white paper of Victron products?