Our customers like to use the SmartSolar relay to trigger an external contactor with an immersion element when the (CANbus Pylontech) batteries are fully charged. Triggering the relay on Float/Storage state seems to be the best approach, though we've discovered the relay does not seem to trigger when the batteries are full when the SmartSolar is operating under "External Control" from the Cerbo GX with DVCC enabled. If DVCC is disabled, then this seems to work as desired. On the Victron Connect main page for the SmartSolar, it'll only display Bulk/Absorption/Float state when DVCC is disabled; otherwise it only says "External Control".
I was wondering if others have experienced this, or if Victron staff can confirm this is the correct operation and whether there is no way to use the Float trigger relay option when using DVCC and CANbus batteries. Thanks