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Please help me identify this error/ok code (split phase Multiplus 3k-120V)

Recently my BMS disabled charging due to low temperature (at approximately 2021-03-17 0710 hrs) and as a result the batteries fully discharged. When I realized this, I raised the temperature to the point at which they could charge, but the Multipluses would not charge the batteries. The VE.bus BMS was not preventing them from charging the batteries and yet the inverter-chargers showed "off" on my Cerbo GX.

I tried completely shutting everything down and disconnecting the batteries from all loads and then powering it all back up multiple times, to no effect.

What I thought might be happening is that there was some kind of internal "minimum charger restart voltage" that was not being met since the batteries were down to about 11V. So I hooked my truck up to the trailer and used the 7-pin auxiliary power circuit (which is wired to an Orion 12/12-18 charger) to charge up the batteries. Several hours later (at approximately 2021-03-18 2023 hrs), when the batteries hit about 12.9V, the Multipluses started back up and began charging the batteries. Now everything appears normal.

Can anyone explain this behavior? Specifically, why didn't my Multipluses start charging the batteries once the VE.bus BMS allowed them to as a result of the batteries exceeding their "minimum allow-to-charge temperature"?

Here is a link to the error codes (which I cannot find in any of the VE.bus or Multiplus documentation, Victron Toolkit, etc.) that the Multipluses were flashing while the problem was occurring:

Here is a link to my VRM portal:

And here are a couple of screenshots of my inverter and charger configuration. Thanks in advance for any assistance:



MultiPlus Quattro Inverter ChargerVE.Buserror codestemperature
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1616157101089.png (160.1 KiB)
1616157438560.png (131.8 KiB)
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