I've been trying to configure a parallel system with 2x Multi Compact 12/2000/80.
But cannot communicate at all with one particular unit. I've been able to configure the other unit using a MK3-USB & Victron Connect software. I was able to update the firmware to 2608481.
I cannot connect to the other using the same setup (pc, patch cable, MK3, Connect software.) In connect it recognizes the MK3 and tries to retrieve the data from the multi - this fails to connect and the "Force Detection" button also fails to connect.
I have tried VE.Config to connect but this also fails. I have downloaded the firmware and also tried to force it to update using VE.Flash & this fails to connect as well. - As far as I am aware the firmware currently on the unit is 2608430.
I tried to use VE. Bus Quick configure to setup the parallel system, the program recognized the first unit as the master, recognized the second unit as the slave but was not successful because of the difference in firmware. Any ideas on where I can get version 2608430 would be helpful, then I can try VE. Bus quick configure with matching firmware numbers.
To ensure the equipment was not at fault I have now managed to try 4 different PC's & several different patch cables.
I'm resisting having to take the unit out and returning to the supplier until I know I've done everything possible.
Any help/things I haven't thought of would be appreciated.