Can't find any of my Victron bluetooth devices on Windows 10

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jonmarinello asked Sep 12, '20

Can't find any of my Victron bluetooth devices on Windows 10

VictronConnect doesn't list any of my devices when running on Windows 10. I verified that Bluetooth is running and enabled. How can I get this working?

The Victron website states that VictronConnect is Windows 10 compatible:

https://www.victronenergy.com/blog/2015/08/06/windows-10-victron-energy-software/

VictronConnect

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Answer 1 · 2020-09-12T12:52:28Z

Guy Stewart (Victron Community Manager) answered · Sep 12, 2020 at 12:52 PM

Hi @jonmarinello@gmail.com,

VEConfigure is fully compatible with Windows 10.

VictronConnect is partially compatible with Windows 10, but not via Bluetooth connections. You will need to use the VE.Direct to USB adapters.

There is more information about this in the VictronConnect manual - https://www.victronenergy.com/live/victronconnect:start#connecting

And additional backstory for this limitation in this community thread -

https://community.victronenergy.com/questions/10456/am-i-correct-that-i-cant-use-the-victron-connect-w.html

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Answer 2 · 2020-09-14T20:41:33Z

jonmarinello answered · Sep 14, 2020 at 08:41 PM

Hey Guy,

Well, that's pretty disappointing to hear that this problem has been ongoing for so long with no end in sight.

Thanks for getting back to me,

jon

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