question

Jim Ryan avatar image
Jim Ryan asked

[solved] Why do Quattros not appear on VRM or VE.Bus?

Dear Community,
Why don't my two Quattro 10kVA inverters (in parallel for 60 Hz, 120/240 VAC) appear on the VRM and or the Device List under VE.Bus? Is it likely a problem with an Ethernet cable the Cerbo GX does not like? On previous installations the Quattros always appeared.....but not this time.
Thank you for your guidance.
Jim device-list-screen-capture.gifvrm-dashboard-screen-capture.jpg

VRMVE.Busquattro 10kva
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3 Answers
Matthias Lange - DE avatar image
Matthias Lange - DE answered ·

Check again that you use the correct VE.Bus ports on the Cerbo, not VE.Can or Ethernet.

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nickdb avatar image
nickdb answered ·

If you can't see it on the remote console as a device it won't appear on VRM. As already suggested, check the ports are right, failing that, replace the cable.

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Jim Ryan avatar image
Jim Ryan answered ·

Thank you fellows---cables replaced and now I have the inverters!
Thank you again.....
Jim

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