I bought a Brand New Cerbo GX which was delivered today. I set it up to talk to the MiFi and checked in the remote console it is communicating with VRM. All that seems fine.
But I cannot add it to my VRM Account. It would seem that it is already in someone elses VRM Installation despite being a brand new Cerbo?
See the screenshot below and the message in bottom right I get when I try and add it to my installations.
Are these being tested to check they talk to VRM and forgotten to be removed afterwards?
What is the remedy for this as I obviously do not know who the Administrator of this Cerbo installation is to contact (as it should not have one!).
Looking at other posts, it seems this is not a unique problem for the Cerbo?