VRM Dashboard / missing data from Cerbo

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Eddy asked Jan 21, '21

VRM Dashboard / missing data from Cerbo

Hey @all,

I have a question that could not be answered by using the search function.

I have a customer camper installation with ..

Cerbo GX
MPPT 75/15 for a foldable 120W solar panel connected via VE.direct
MPPT 100/30 for the roof 320W solar panels connected via VE.direct
BMV700 connected via VE.direct
Phoenix Inverter Compact 12/2000 connected via VE.Bus

Now we have changed the older 20A charger against an ..

Phoenix Smart IP43 Charger 12/50 connected via original VE.direct to USB Cable

The reason was the possibility to connect it via VE.direct and "see" it on the VRM Dashboard. Because there was no more VE.direct socket on the Cerbo, we used the original Victron adapter cable.

And here I got stuck .. this charger is communicating with the Cerbo, I can see it on the remote console AND I can see it in the advanced dashboard. BUT my customer and me thought, it will be visible in the VRM Dashboard (AC Input?).

I can't find any setting to make this Charger visible. Is there anything wrong, or is it maybe even not possible ??

Thank you so much in advance.

Regards

Adam

VRM

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Answer 1 · 2021-01-21T12:21:49Z

Stefanie (Victron Energy Staff) answered · Jan 21, 2021 at 12:21 PM

Hi @Adam Lentner,

this has been asked a couple of times before. The PSC IP43 cannot measure AC in, thus does not report AC in to VRM.

Hope that helps.

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Eddy commented · Jan 21, 2021 at 12:23 PM

Oh, I was worry to hear something like that .. okay, thank you very much.

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Stefanie (Victron Energy Staff) ♦♦ Eddy commented · Jan 21, 2021 at 12:28 PM

You're welcome. If above answer helped, please mark it as accepted so that others can search and find it much easier.

But what you should see in VRM is the charger output. For that to see you need to activate the output(s) in the Marine App MFD Configuration settings. See my screenshot.

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Stefanie (Victron Energy Staff) ♦♦ Eddy commented · Jan 21, 2021 at 12:32 PM

You're welcome. If above answer helped, please mark it as accepted so that others can search and find it much easier.

But what you should see in VRM is the charger output. For that to see you need to activate the output(s) in the Marine App MFD Configuration settings. See my screenshot. Then you need to activate the corresponding widget in VRM advanced.

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Eddy Stefanie (Victron Energy Staff) ♦♦ commented · Jan 21, 2021 at 01:01 PM

Thank you for it. Not a solution, but some more information for my customer. Maybe I can make him happy with this .. ;-)

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