question

romain-bourdy avatar image

CCGX Lost Ve.Direct port ?

Hello,

Has anyone else encountered an issue with CCGX losing one of the VE-Direct ports ? Seems like it happened overnight 2 days ago, and the night was pretty uneventful at a very calm mooring.

I tried swapping the cables on port 0 and 1 and the #1 connector seems fine. Tried a firmware update to a beta image "just in case" but no improvement either.

Any other smart idea to fix the issue ? Or shall I reach out me reseller 600km away for warranty ?

If anyone from Victron sees this, VRM id is fc6947c33374 and remote support is enabled.

Best regards,

CCGX Color ControlVE.Bus
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1 Answer
Thiemo van Engelen (Victron Energy staff) avatar image
Thiemo van Engelen (Victron Energy staff) answered ·

Hi,

You have "Console on VE.Direct 1" enabled. This port can then no longer be used for VE.Direct connections.

Kind regards,

Thiemo van Engelen


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Thanks a lot, don't know how I did this without noticing but certainly fixed my problem !

Your feedback is really appreciated !