question

Fabian Doubleyou avatar image
Fabian Doubleyou asked

SmartShunt always disconnects when app is not running.

This behaviour is very disappointing since I mainly wanted to use it for the underdischarge notifications that don't work. Victron please fix this ASAP!

SmartShunt
1 comment
2 |3000

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

seb71 avatar image seb71 commented ·

Disconnects from what?

0 Likes 0 ·
1 Answer
Stefanie (Victron Energy Staff) avatar image
Stefanie (Victron Energy Staff) answered ·

Hi @Fabian Doubleyou,

this is the way how all Victron Bluetooth devices work. There is nothing to fix.

If you want under voltage notifications in real time, you either have VictronConnect always running in foreground on your mobile device (iOS or Android) or get a GX device (CCGX, Venus GX, Cerbo GX, Raspberry Pi with Venus OS) and connect it to your SmartShunt via VE.Direct. Then hook up the GX device to your internet and VRM to receive notifications in real time for example via email.

See also: https://community.victronenergy.com/questions/29630/can-victron-connect-run-in-background-and-keep-scr.html

2 |3000

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.