This morning I started to install the Cerbo in my system. Booting the device with minimal connections went great, and we began to connect the Quattro, Solar via USB, and BMV via VE direct.
A firmware update was detected, and we chose to update to 2.60 - at some point after telling it to perform this update, the Cerbo will no longer boot. (I assume its not booting). We were using the wifi, and check for updates, under the system menu. When it found the 2.60 update, we told it to download and install. It didn't automatically install, but showed in the list of "alternative backup firmwares" to boot from. We chose to boot 2.60 instead of 2.57 and on the next restart, the Touch 50 GX remains blank, and the red / orange Wifi light will begin flashing after a few seconds, but nothing else appears to happen.
1.) Is there a hardware or backdoor way to force the Cerbo to reboot back to the 2.57 firmware?
2.) Is there a way to connect to the Cerbo via a computer and manually push a new firmware to it?
Unfortunately going back to the dealer is a VERY lengthy issue at this point. We're in the Caribbean, and floating in French Martinique at the moment. Anything we do would require weeks and weeks of shipping each way, so hopefully there's a technical way to solve this, as I believe it's just a bad firmware boot, and going back to the old one would be fine?
Thanks in advance for your help.