Wondering if any one has had issues or can help with energy meter not recognised on CCGX.
I have a Carlo Gavazzi em 24 energy meter. It is over 65 amps so using CTs and 3 phase installation. There is a direct connection to the CCGX from the energy meter using victron RS485 to USB interface cable. Meter works fine.
Connected terminal 41 yellow, Terminal 42 orange and terminal 43 Black.
When connected there is only a solid red led light at the USB connection to the back of the CCGX, and will not find/recognise the energy meter.
I have since taken the meter to my distributor and we have experienced the same issues when connected at their work shop. Tried new RS485 to USB interface cable.
Would appreciate any feed back if others have come across this issue or have a solution. I understand this is the only meter compatible over 65 amps for the CCGX?