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Easysolar II GX 3000VA Venus WiFi issue

I installed a 48V 3000 Easysolar II GX in Feb this year, when I was commissioning the plant and setting it up on the portal we had an issue with the Wifi network from the Venus and for the life of me couldnt get it to come on again. Does anyone know what we can do to sort this out? I know on the Venus you can reset the wifi network but with the Easysolar its not easy to get to the Venus.

EasySolar All-in-Onewifi
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