Hello Team, we have following configuration:
2 x Quattro 48V/10000 with a Venus and a 30kWh BYD battery bank. The inverters are configured as a split phase system with a 30kVA diesel genset. The system is set up to start the generator automatically at some preset levels. During our test we have noticed that the system cuts off the genset abruptly instead of sending the turn-off signal and allowing the genset to cool down. We have replaced the Venus because we thought that the Venus might be sending a double signal to the generator controller which would cause an immediate shutdown. But this did not fix the problem. Does anyone have any other idea what we could test?
