question

tobbse avatar image

Missing Data on CCGX Main Page when DVCC is activated and Multiplus is on

When I have DVCC activated the Main Page on the CCGX "flickers".


In in second I see this:


And in the next second I see this.


The Screen does this all the time.


In the device list, there is no flickering and I see frequent updates:


But again, flickering in the System-Setup:


I have the following setup:

  • CCGX, Firmware v2.33
  • MultiPlus 48/3000/35-16, Firmware 413 (will update soon)
  • Pylontech battery as Battery Monitor
  • BlueSolar Charger MPPT 150/35 rev2, Firmware v1.42


I have DVCC on, SVS and STS off:


I followed the instructions given here:

https://www.victronenergy.com/live/battery_compatibility:pylontech_phantom


I noticed that the problem is gone when the Multi is completly shut down or it's cable is disconnected from the CCGX.


I also noticed, that LAN seems to disconnect sometimes when DVCC is activated.


In the Multi, I have the following settings:


Can you please advise how to resolve the issue?


Regards,

Tobias

CCGX Color ControlDVCC
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1 Answer
Mark avatar image
Mark answered ·

The issue is the firmware version in your Multiplus - as per DVCC and Pylontech Battery manual requirements it must be v422 or newer.

You stated that you are still running v413 - which is NOT compatible.

https://www.victronenergy.com/live/ccgx:start


https://www.victronenergy.com/live/battery_compatibility:pylontech_phantom


3 comments
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Hi Mark,

thanks for your reply. I wrongly assumed the minimum firmware for the Multi is 413.

Next weekend, when I have my MK3 cable back, I will upgrade to the latest firmware and post the results.


Thanks,

Tobias

Hi,


after upgrading the firmware of my MultiPlus 48/3000/35-16 from 2622413 to 2622460, the problem is solved!


Thanks for your help,

Tobias

No problem, great to hear that it's all working well now.