question

jsmvanwyk avatar image
jsmvanwyk asked

Missing data when downloading VRM data

Good day

I've noticed since the system now when you download multiple months of kWh data from the portal that it splits the files into different files. I've noticed also that it appears to lose one "timestamp" consistently. If the previous file would end in say 21:00 then the new file should begin in 21:15, but every new file begins 21:30, thus is the data missing of 21:15. And each subsequent file has the same line missing.





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Thanks for the bug report @jsmvanwyk - I’ll pass it on to the VRM team.
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lucian avatar image
lucian answered ·

Hi, I'm from the VRM team.

Could you please provide me with the VRM url of the installation and the period that you tried exporting?

Kind regards,
Lucian

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