Hoping to get some help with my MultiPlus 5000/24/240V that does not switch over to shore power. There is shore power being supplied to the MP as confirmed by measuring AC Input connections inside and with VE Configure 3 software connection, but the transfer switch does not click on as it usually does after 20 seconds or so. Green LED light for Inverter is on and no other LED's are on or blinking.
I have not made any changes to the setup of this MP and the only possible anomaly I can find is that the AC Input is 277V which is a bit above the stated AC Input range of 185-265V.
When I connect to this MP with VE Configure 3 it does show the UMains V as being 277V and this is in RED which I assume is because it is above the limit of 265V.
I have checked the other Shore Power pedestals here in the marina and they are showing 129V which is unusually high and then when this goes through my Victron Isolation Transformer it comes out as 277V.
If the AC Input voltage to a MP is too high will this prevent it from activating the Transfer Switch and turning on the Charger?
Any help or suggestions much appreciated.