Lost second Cerbo GX in Victron Connect, Local, My devices, after upgrade to v5.73

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uenpia asked Aug 28, '22

Lost second Cerbo GX in Victron Connect, Local, My devices, after upgrade to v5.73

I have two separate systems with a Cerbo controlling each. After upgrading Victron Connect to v.5.73 I have lost one of the Cerbo GX (the one with lowest IP address) in the view: Local, My devices. (The two systems only share the network and ground). They can both be direct addressed at their local IP without any problem, and seen in the view: VRM.

Am I the only one to see this?

VictronConnect

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Answer 1 · 2022-08-28T18:48:02Z

Alexandra answered · Aug 28, 2022 at 06:48 PM

@Uenpia

Are you using your PC or phone?

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uenpia commented · Aug 28, 2022 at 07:00 PM

Android phone

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Alexandra ♦ uenpia commented · Aug 28, 2022 at 07:48 PM

Ok. On that side I don't have an issue. But my PC doesn't see anything. Have you tried a reboot?

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screenshot-20220828-203759.jpg (150.7 KiB)

uenpia Alexandra ♦ commented · Aug 28, 2022 at 08:03 PM

Thanks for testing. Neither I see anything on my PC!

Yes I have booted both Cerbo, the router and the android phone.

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Answer 2 · 2022-08-28T20:04:28Z

johanndo answered · Aug 28, 2022 at 08:04 PM

Using the IP address should always work. Having 2 devices with the same name on the same network will not work, as only one can register his DNS name on your router (venus.local or something like this)

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uenpia commented · Aug 28, 2022 at 08:11 PM

It worked at ver. 5.72 and it works for Alexandra in ver. 5.73 (see her reply with picture above). The problem started the second ver. 5.73 was installed. And it is obviously accessable via direct IP. Only VC Local screen it is not displayed.

By the way, as far as I know, the name: Cerbo GX is not changeable.

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Answer 3 · 2022-09-21T16:29:39Z

uenpia answered · Sep 21, 2022 at 04:29 PM

Problem solved when CCGX software ver. 2.90 was installed. After upgrading, both Cerbos shows up in android and Windows :-)

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