question

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hdp asked

Energy Meter EM24

Good day,

I've connected the energy meter and it shows on the gx, but doesn't display grid power (although the load draws power from grid)


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Energy Metergriddashboard display
1653987116961.png (151.5 KiB)
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1 Answer
marekp avatar image
marekp answered ·

@HDP

Did you install compatibile version of EM24?

Did you connect EM24 to your GX controller?

Did you tell GX that you have EM24 as a grid meter?

Show us the EM24 status.

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6 comments
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Thanks for the reply, all those boxes are ticked, somethings else is wrong, maybe the meter itself, does it need extra settings?

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@HDP

Which model of the EM24 you have, RS485 or Ethernet?

How it is connected to GX device?

more info here:

https://www.victronenergy.com/live/energy-meters:em24

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extended with ethernet cable probably 60m

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1654022709552.png (83.7 KiB)

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It shows live voltage per phase but no current

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Updated software on gx, changed role to AC load, seems to work now...

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1654023290030.png (44.3 KiB)
@HDP

Are you sure?

"AC load" position has nothing to do with a "Grid meter" position.

Where is this EM24 located?

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