question

hdp avatar image
hdp asked

Energy Meter EM24

Good day,

I've connected the energy meter and it shows on the gx, but doesn't display grid power (although the load draws power from grid)


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Energy Metergriddashboard display
1653987116961.png (151.5 KiB)
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1 Answer
marekp avatar image
marekp answered ·

@HDP

Did you install compatibile version of EM24?

Did you connect EM24 to your GX controller?

Did you tell GX that you have EM24 as a grid meter?

Show us the EM24 status.

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6 comments
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hdp avatar image hdp commented ·

Thanks for the reply, all those boxes are ticked, somethings else is wrong, maybe the meter itself, does it need extra settings?

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marekp avatar image marekp hdp commented ·

@HDP

Which model of the EM24 you have, RS485 or Ethernet?

How it is connected to GX device?

more info here:

https://www.victronenergy.com/live/energy-meters:em24

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hdp avatar image hdp marekp commented ·

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extended with ethernet cable probably 60m

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1654022709552.png (83.7 KiB)
hdp avatar image hdp hdp commented ·

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It shows live voltage per phase but no current

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1654023080173.png (27.7 KiB)
hdp avatar image hdp hdp commented ·

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Updated software on gx, changed role to AC load, seems to work now...

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1654023290030.png (44.3 KiB)
marekp avatar image marekp hdp commented ·
@HDP

Are you sure?

"AC load" position has nothing to do with a "Grid meter" position.

Where is this EM24 located?

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Related Resources

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Energy Meter Selection Guide