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John Janssen asked

Venus GX Losing contact with VRM

We've got a Venus GX connected with LAN to a Huawei router, very often the Venus dissappears from the VRM, rebooting the Venus GX makes it register again for a little while, then above repeats itself. In the meantime, all other equipment keeps on running fine, just the Venus loses contact to VRM. It has the latest firmware installed (2.85 at the time of writing), tried DHCP and fixed IP, both give the same problem. Our other installations on Huawei routers do work properly. We're kind of stuck with this, any thoughts on this issue?

VRMVenus GX - VGXconnection issue
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