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Menu back arrow GX touch 50 display connected to a Cerbo GX.

Hello community, I have a question regarding a GX touch 50 display connected to a Cerbo GX. After installation everything works fine except the back arrow. If you for instance go into settings en want to go back to the previous menu this 'arrow shaped button' does not work. Is there a solution for this problem or is the screen defect?

cerbo gxgx device
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The screen is returned under warranty. We got a new screen.

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