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Paul B avatar image

How to use ve configure 3 to Remote update Multiplus and Quattro Units via VRM

Hi just some info for everyone incase you did not know about it, as I myself found this mentioned on a post and I was not aware of the feature.

If you enable two way comms on the Venus or the CCGX,

then you can remotly configure the units via the VRM

Nice Feature

https://www.victronenergy.com/live/vrm_portal:remote-veconfigure

MultiPlus Quattro Inverter ChargerVenus GX - VGXVRM
1551587577219.png (30.2 KiB)
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Useful feature and very handy.

A lot of times I'll download the configuration, remotely, do what I need in veconfig, save the settings as a .vsc (vs .rvsc) to have for local upload later if needed.

One thing to keep in mind, if the configured unit needs a reboot, and if in doing so, the CCGX loses power during the config update (an assistant update in particular) then the configuration install will fail and the unit will halt.

Probably not an issue most run into, as they're likely powering the GX units independently of the inverter, but FYI.

this saved my life, there is hardy any mention on the internet using this method, handy when you dont have the usb cable.

4 Answers
Michael Riley avatar image
Michael Riley answered ·

Great feature. Our new system was wired up in the workshop with a CCGX via Ethernet (available from Supplier) as being in the workshop was an 'easy' way to get downloads and to use VE Configure (Windows machine required) for initial Multi setup (add assistants).

The CCGX allowed a quick way to see the settings and configurations etc and to have a 'live' hardware component for system testing/wiring interface etc. Once the configuration was all working and the battery(s) individually charged we disconnected the CCGX and introduced the VenusGX (my component) by using the VRM feature to firstly set up the VenusGX, at that point of course my 'VRM installation' was still based on the CCGX, and then to 'migrate' from the CCGX to the VenusGX together with the small amount of data already collected. Renamed the 'installation' and deleted the old one (CCGX); all working as advertised. The VRM loop was not on a very fast Ethernet connection and from Australia-Holland-Australia but other than a little delay on some inputs it worked extremely well.

Well done Victron.

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JonasEnglund avatar image
JonasEnglund answered ·

Hi there,

I have previously used this feature, but when I was trying to change a setting I can't upload the file again. Latest version of the VE Configure, I have also tried to save the file as a .rvsc instead and a manual upload, but then I get the error that the file can't be found.

Anyone have any ideas on where to start troubleshooting? The system is installed remotely about 700km away from here, so to check it locally is a bit tricky for the moment...

System info:
Quattro 48/8000/110-2x100 rev2 Firmware 413
CCGX Firmware v2.23, two way communication enabled, and enabled on VRM portal.

Best regards,

Jonas

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Hi Jonas. The last time I 'needed' to use this was way back in Mar '18. But I've fooled with it since. Something's changed down the track, the files are still .rvsc, but they're named differently and get stored in a different place. And maybe they work differently.

So if you're trying with an old file it mightn't work. Try downloading a fresh one, it might go to 'Downloads' as mine now do, but just type .rvsc into file search and you'll find it.

I tried it just now, and the procedure seems a lot 'tidier' than I remember. Still works though..

Hi, thanks for your reply!

I have solved my problem, it was some struggle with the Firefox web browser, previously I had used Chrome, and when I tried it now it works like a charm :)

Best Regards,
Jonas

Michael Riley avatar image
Michael Riley answered ·

See also this link below where I printed out the 'txt' file from the remote MultiPlus for your records. Used iPhone hotspot to connect VenusGX to internet; same hotspot to log my MacBook Pro into VRM and then downloaded the file to local followed by CrossOver to run VE.Configure3 on Mac and print pdf for records.

https://community.victronenergy.com/questions/11202/venusgx-and-vrm-on-a-sailing-boat.html?childToView=11425#answer-11425

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mvader (Victron Energy) avatar image
mvader (Victron Energy) answered ·

Nice find @Paul B, I’m writing something here just to get this one off the unanswered questions list; which btw you’ve been working hard on I’ve heard, :thumbs up:

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WOW the list is now down to 5 items, I am impressed.


Good work there

Yes when I get some spare time a try to pop a few off the list. I see Guy removed one of my INCORRECT advise posts, please Thank him for doing that for me.

and please feel free to do that in the future as well correct were needed and replace if needed, but please advise when you do this so we learn from our errors.

I am not always correct or fully correct there can always be missing knowledge here and there. hopefully we learn. :):):):)

haha yes; thanks for being clear on that. Its a great place to learn this forum; also for me.