HI Good day all,
I have just installed a Victron 10KVA Quattro with BYD B Box 20KW , PV modules 5KW with VIctron MPPT, OffGrid with 15KVA Generator ,
In the setup operations the only indication apart from the Firmware update issue, is on the Color GX the ( Updated) is on the BYD Box parameters the max charge current is showing 0 but Voltages are OK, and in the settings .> system setup up. > the DVCC control access dissappered when switched to ON as per setup instructions,
All commissioned normally until I came to update the firmware on the Quattro ( 2653413.VFD), to be updated to 2653433 . Using Windows 10 PV with Victron USB MK3, ( which connects OK with VE Configure and allows setting),
Then Attempt to Update using VEFlash, Latest update confirmed, process works OK up to the point of Connecting port ( it finds the port(COM3), then on the attempt to load the firmware the message received is Error Occurred , Please try again,
I have Double checked firmware numbers
I have updated all software ( VIctron Connect and My PC)
Disconnected all firewalls ( just in case)
I have uninstalled and reinstalled All Victron Software,
Powered down and powered back up all systems( including my PC.
the problem persists, has anybody seen this error before and what actions have been taken to resolve, without this Update it seems the BYD wont function correctly, so need asap,
I have searched all Error codes, Troubleshooting guides that I can find to no avail,
I have a Support call in to the Supplier Tech dept , but this will invariably take days ( this is Spain).
thanks in Advance,