question

allan-fraser avatar image

VictronConnect quits unexpectedly

When I close down VictronConnect (click on left-most red traffic light, top left of window) more often than not it crashes with the macOS error message "VictronConnect quit unexpectedly.". I'm running version v5.38 on my MacBook Air running macOS Mojave 10.14.6. I can't remember if I saw the problem with the previous version of VictronConnect. All other apps are behaving normally.

Clearly this isn't a major problem, just a bit of an inconvenience, but it'd be helpful if it could be investigated and resolved.


screenshot-2021-03-21-at-154107.jpg

VictronConnect
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1 Answer
allan-fraser avatar image
allan-fraser answered ·

I have upgraded to VictronConnect (for Mac) version 5.40 and the problem is still there. Is anyone else experiencing this particular problem?


Here are the headlines from the Mac problem report.

Process: VictronConnect [84818]

Path: /Applications/VictronConnect.app/Contents/MacOS/VictronConnect

Identifier: com.victronenergy.victronconnect.mac

Version: 5.40 (106)

App Item ID: 1084677271

App External ID: 841536521

Code Type: X86-64 (Native)

Parent Process: ??? [1]

Responsible: VictronConnect [84818]

User ID: 501


Date/Time: 2021-04-22 22:23:28.945 -0400

OS Version: Mac OS X 10.14.6 (18G1012)

Report Version: 12

Anonymous UUID: 3FCC2FE5-B4DE-99AB-66DC-E7B15DB9F96E


Sleep/Wake UUID: 0845EC4A-1E65-429E-BD70-C893420D82B6


Time Awake Since Boot: 260000 seconds

Time Since Wake: 1900 seconds


System Integrity Protection: enabled


Crashed Thread: 0 Dispatch queue: com.apple.main-thread


Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: EXC_I386_GPFLT

Exception Note: EXC_CORPSE_NOTIFY


Termination Signal: Segmentation fault: 11

Termination Reason: Namespace SIGNAL, Code 0xb

Terminating Process: exc handler [84818]

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