I installed our RV battery after winter storage. The Smartshunt 500A is flashing both blue and red led's simultaneously and continuously. Does anybody know what this indicates?
asked
Smartshunt 500A flashing blue and red lights continuously
The manual shows this:
5.7 LED status codes
The SmartShunt has two LEDs, a Bluetooth status LED (blue), and an error LED (red). These LEDs are both associated with the SmartShunt Bluetooth interface.
• On power-up, the blue LED will blink, and the red LED will quickly flash. The red LED will give a short flash to confirm that the red LED is functional.
• When the blue LED is blinking the SmartShunt is ready to be connected to VictronConnect.
• When the blue LED is stays on, the SmartShunt has successfully connected to VictronConnect via Bluetooth.
• When the blue and the red LEDs are alternating blinking the SmartShunt firmware is being updated.
It sounds like a firmware error, though you didn’t mention messing with that. You might also check the troubleshooting section of the manual, located here:
https://www.victronenergy.com/upload/documents/Manual-SmartShunt-EN.pdf
Thanks, rickp, for your response. I did see that manual section and the troubleshooting tips , but nothing that indicates an error associated with the led 's both flashing simultaneously and continuously.
When I do try to connect, the apps pops up the change pin, change device name, update firmware screen.
Firmware shows current, I tried changing pin, but when I try reconnecting, I get the same screen and no way to exit or bypass that screen.
Update: I disconnected and reconnected the Smartshunt. Eventually, I did get flashing blue led and was able to connect and get a reading. Settings indicated that a firmware update was required and after a few tries, I was able to update the firmware. All is good now, thanks for the responses.
Hi.
I have exactly the same issue now.
When you say "disconnected", do you mean a complete removal or just the + cable?
Thanks,
Guenter
I have the same problem. Can no longer connect to the device and it is flashing blue and red LED continuously.
Finally I returned it to the seller - also it was out of the seller guaranty of 12 month - and I got a new one because of the Victron warranty. Took some weeks but it's solved.
