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Trickle charge multiplus 12/3000 wont charge?

hi


I have a brand new multiplus 12/3000

The trickle charge output is connected to a 12 volt 140 ah battery. The voltage is 12,87

When i turn on the multiplus the trickle charge wont charge (i have a smart shunmt connected to the starter battery) and when the multiplus goes into float status also nothing will happen.



When i disconnect the trickle charge cable i measure 4 volts on the trickle charge outpul.


Is this supposed to be? Will trickle charge only charge when reached a certain battery voltage level?


Best regards and thanks in advance!


Piet

MultiPlus Quattro Inverter Chargercharger
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