Victronconnect version 5.38 upgrade integrity failure on mac os x

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theo-za asked Feb 19, '21

Victronconnect version 5.38 upgrade integrity failure on mac os x

I am trying to upgrade to VictronConnect version 5.38 on MAC OS X Catalina 10.15.7 and get the following error in install.log

NSLocalizedDescription = "The update was canceled because the application integrity could not be verified.";

NSURL = "file:///var/folders/cd/1_xk8ltj19s9w2ntv0x4m5fc0000gn/C/com.apple.appstoreagent/com.apple.appstore/68CD7984-70E3-4936-BD28-7BEE9D1A92B0/mzps2756741891086010680.pkg#com.victronenergy.victronconnect.mac.pkg";

PKInstallPackageIdentifier = "com.victronenergy.victronconnect.mac";

Anyone else seeing this ?

VictronConnect

2 |3000

Attachments: Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

Modifications Space

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Answer 1 · 2021-02-19T08:32:55Z

Guy Stewart (Victron Community Manager) answered · Feb 19, 2021 at 08:32 AM

Have you tried downloading it again? Perhaps it was corrupted on the way.

This is the official link

https://apps.apple.com/au/app/victronconnect/id1084677271?mt=12

2

2 |3000

Attachments: Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

theo-za commented · Feb 19, 2021 at 09:10 AM

Thanks - that worked. When I opened the link it opened the App Store app and installed 100%.

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theo-za commented · Apr 13, 2021 at 07:47 AM

Same issue with the 5.39 upgrade. The official link above has a link to view in the appstore. Selecting that and hitting upgrade results in the following in install.log

O/S - MacOS Catalina Version 10.15.7 (19H524

2021-04-13 09:38:03+02 tk-mbp2 installd[704]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=123 "The update was canceled because the application integrity could not be verified." UserInfo={NSURL=file:///var/folders/cd/1_xk8ltj19s9w2ntv0x4m5fc0000gn/C/com.apple.appstoreagent/com.apple.appstore/AF85CEBE-D402-4E3D-9F39-D9122535D085/mzps11203081083736134986.pkg#com.victronenergy.victronconnect.mac.pkg, PKInstallPackageIdentifier=com.victronenergy.victronconnect.mac, NSLocalizedDescription=The update was canceled because the application integrity could not be verified.}

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