question

PeterM avatar image
PeterM asked

VRM Portal no longer sending links to download VRM data

This started a few days ago and is still the case . I get the popup window that a request is being processed and that I should receive a download link , however I never receive a download link. Checked SPAM folder. I havenot changed and setting on the portal

VRM
2 |3000

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

1 Answer
PeterM avatar image
PeterM answered ·

It looks like its related to my user profile. I created another profile and the download links work. How can I get my original rimary user profile changed so that the download links get sent to me??

1 comment
2 |3000

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

Once you have added the new account as a full user, Can you remove the old user account completely from the users list for that site?

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