question

mhuusko avatar image

Change of vrm password

Hi, tried to change my password and now cannot login to the vrm portal.

VRM
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3 Answers
Guy Stewart (Victron Community Manager) avatar image
Guy Stewart (Victron Community Manager) answered ·

Hi @Mhuusko,

I will send you an email.

If any other users are having similar issues, please post here.

2 |3000

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

James Johnson avatar image
James Johnson answered ·

Guy

I too have lost ability to login to VRM. Site has worked for almost a year. Any chance you can reset?


PS: I have tried the forgot password link but have not received the email...

Thanks

James

1 comment
2 |3000

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

Hi @James Johnson,


Can it be the case that you changed email addresses? I'll drop you an email.

costasjoannides avatar image
costasjoannides answered ·

Guy hello,

just installed a new system, installer has it running on their profile and i received a invite email from the installer to register. Registered on VRM but can not log in and no victron verification email etc. I then tried a password reset via VRM and no victron passwords reset email.
please advice
tx Costas

1 comment
2 |3000

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

ok all sorted email delay