question

dbainbridge avatar image
dbainbridge asked

Victronenergy.com down?

I can't connect to victronenergy.com today and also verified on https://www.isitdownrightnow.com/victronenergy.com.html that it can't access the site either.

VRM
5 comments
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You wouldn't have been able to write here if it were down ;-)

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dbainbridge avatar image dbainbridge Stefanie (Victron Energy Staff) ♦♦ commented ·

community.victronergy.com is a subdomain.

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dbainbridge avatar image dbainbridge dbainbridge commented ·

Verified by checking the DNS table and community.victronenergy.com and victronenergy.com go to two completely different IPs

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Stefanie (Victron Energy Staff) avatar image Stefanie (Victron Energy Staff) ♦♦ dbainbridge commented ·

I see. Would have expected it to be the same server.

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dbainbridge avatar image dbainbridge Stefanie (Victron Energy Staff) ♦♦ commented ·

I'm in the USA which may make a difference.

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3 Answers
Matthias Lange - DE avatar image
Matthias Lange - DE answered ·

Currently it is online and I also had no problems the whole day.

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Guy Stewart (Victron Community Manager) avatar image
Guy Stewart (Victron Community Manager) answered ·

Hi @dbainbridge,

The Victron networks use a CDN, so depending on where you are, you will see different servers (hopefully the fastest one for you).

The main domain is working for me - I am served this IP - http://46.19.36.124

and the site checker I like says it's up too - https://downforeveryoneorjustme.com/victronenergy.com

But that doesn't mean there isn't an issue. I will wait to see if anyone else is reporting problems before escalating.

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dbainbridge avatar image dbainbridge commented ·

For reference when I tried multiple site checkers from the USA they were saying victronenergy.com was returning a 404. But has started working again along with other sites that I also saw having issues so likely was CDN..

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dbainbridge avatar image
dbainbridge answered ·

It started working within the past 3 hours. There were other sites having issues as well that also started working. So do think it was a more widespread issue like a CDN having problems. Thanks for checking.

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