question

madsci1016 avatar image
madsci1016 asked

VRM not talking to my Venus, is VRM down?

My Venus install has been working great, today though the usage stopped showing in the portal and I've rebooted my device several times.


The VRM settings show an error:

vrmdown.png

I am able to SSH into my device and ping https://vrm.victronenergy.com/ successfully.

Is VRM down or what's going on with my device?

VRMVenus OS
vrmdown.png (31.7 KiB)
2 |3000

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

2 Answers
madsci1016 avatar image
madsci1016 answered ·

They JUST put a notice on the portal 9 hours after the outage started. I added a comment to an old github issue about better error messages for VRM. I hope they implement it so we don't waste hours pulling our hair out.

2 |3000

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.

pmano avatar image
pmano answered ·

This has been driving me nuts today, it’s gone down twice hard today. Thought it was related to the damned WiFi vs Ethernet gateway or some other issue.


the WiFi light blinks orange/red not matter what I do.

I can see flows establishing across my firewall using ntopng.


can Victron please put out a notice for this please?


ae44b64a-ab0b-4582-992a-7b8f8866e0be.jpeg


2 |3000

Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.