question

bathnm avatar image

Cerbo GX FW 2.60 and GX 4G Connection Issue

Hi All,

I installed a GX LTE 4G today and found that an icon was trying to display on the top right by the clock, and that the system was reporting internet Offline, when the system was clearly online and communicating with VRM. See screen shots

I also logged in via ssh and found that the ppp0 interface had received an IP address and was able to do DNS lookups and ping.

I wasn't able to do any further investigation. Since I have got home what I have noticed is that the location symbol moves one to the right and back again.



Venus OSgsm4glte
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1 Answer
mvader (Victron Energy) avatar image
mvader (Victron Energy) answered ·

Hi! Perhaps its using the wifi or ethernet link? In that case the modem isnt used.


Looks like the text shown can be improved a bit to explain that.


I’ll make a note of that, also for the moving symbol. Thanks!

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Nope no Ethernet or WI-FI connected, just the GX 4G LTE

ok, is it ok if myself or a colleague logs in to your device to see what the issue is? I see Remote Support is enabled.

bathnm avatar image bathnm mvader (Victron Energy) ♦♦ ·

@mvader (Victron Energy), Sure I have no problems with that. I am remote so can't get at the routing table or wider ifconfig to show the exact configuration there. The attached screen shots are the GUI view of the Ethernet and WiFI.

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