question

llubi avatar image
llubi asked

Lorawan Portal ID error for 3 days

Hi,


I have the green light for 3 days now, reseted the lorawan module as it’s said in the manual some times to make the transmission fast, but I’m still unable to add it to the VRM, it keeps saying that ID is wrong (triple checked and tried it it’s case sensitive)


Any ideas?


thanks!

VRMLoRaWAN
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2 Answers
llubi avatar image
llubi answered ·

Just for if anyone has the same problem. My sticker with the Portal ID is WRONG. The last 5 digits are wrong, I finally bought a Gateway and was starting and stopping the service to see who connects. Finally I found the correct number.

Good job Victron!!

2 comments
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mvader (Victron Energy) avatar image mvader (Victron Energy) ♦♦ commented ·

Hi @llubi that sounds totally not good!

We’ll contact you by email to get details on serial numbers and such to look into this.

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Hi @llubi

I've sent you an email...

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llubi avatar image
llubi answered ·

Anytime! If it can help to made it better next time.

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Up to 8 attachments (including images) can be used with a maximum of 190.8 MiB each and 286.6 MiB total.