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ScottNelson avatar image

System Alarm Grid Lost

For a few days now we've been getting a system alarm that says "Grid Lost." I can highlight it on our CCGX screen, but it doesn't go away. (I.E. The warning triangle in the top of the screen keeps flashing no matter what I do.) It also does not register on the VRM site under Alarm Logs...

We have not lost grid power once in this time period.

I do however use the CCGX's relay and it's automatic Generator on/off rules to tell the Quattro when to pull power from the grid. (I do this so we can use the energy stored in our batteries first.) So while the Shorepower meter shows zero, we are still connected to the grid.

We also have a PV inverter connected to our Quattro's 230v output, which gave me a grid error once, but I've not seen that happen again. (Meaning it might have but then went away before I noticed it...)

Did something change in the firmware to cause us to get this alarm?

We were running 2.51 but it also happened when I updated it to 2.52.

Thanks to anyone that can help!

Scott


Firmware Update Issuegridsystem designwarningssystem integration
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3 Answers
Harold avatar image

If I understand well, it is an alarm (Grid lost) at your CCGX, not at your VRM?

Harold

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Harold avatar image

Oh I see now, It is quite strange translated in the dutch version!

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ScottNelson avatar image

Hi @Harold

Yes. Our tech guy helped me out. Under Settings => System Setup there is now a "Monitor for shore disconnect" function. This is what was giving us the alarms in the CCGX.

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