question

alec avatar image
alec asked

Laptop can see color conveter but not Quattro inverter

I recently completed the new installation of a Quattro 15000 + color control. Connecting a laptop to the Color Control i can detect the Color control but not the Inverter. upon running VEConfigure, i have no option to auto detect port.

Color controller does detect inverter.


MPPT ControllersCCGX Color ControlPhoenix InverterTCP IP Networking
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3 Answers
Matthias Lange - DE avatar image
Matthias Lange - DE answered ·

If you want to configure the Quattro you need an MK3-Interface and connect your Laptop directly to the Quattro.
Or you connect the CCGX to the internet and than you can download/upload the settings of the Quattro via the VRM portal.

https://www.victronenergy.com/blog/2017/02/10/instructional-video-for-ve-configure-3/
https://www.victronenergy.com/live/vrm_portal:remote-veconfigure
https://www.victronenergy.com/live/updating_firmware:updating_ve.bus_products

1 comment
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Alexandra avatar image Alexandra ♦ commented ·

@alec M.Lange is right, but you must also disconnect the GX from the Quattro before making connecting to the Quattro and making any changes to the system if using the MK3.

If you do it over VRM then obviously the Color Control must be connected to the Quattro to communicate on the portal.

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iromeo avatar image
iromeo answered ·

Are you using them connected to a router? Or something that provides IP addresses? If not, that's (probably) your issue.
If you are connecting them using a straight cable, you will need to manually allocate IP addresses from the same range.

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theserpwire avatar image
theserpwire answered ·

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