I was bench testing a Multi 24/500/10 before I deployed it and I have noticed something very odd.
With the AC IN connected to the grid if you press/touch the front of the multi especially on the edge of the casing, even with the lightest of pressure the transfer switch opens and the Multi switches to inverting. After 10 seconds or so the Multi reconnects to the grid.
It looks like something is not quite right inside. There is no visible movement in the case when you press it but it must be enough to open a dry solder joint or something similar.
I have never had to RMA a victron product but unless I am wrong I will have to contact the dealer.
Has anyone else seen this behaviour?