question

Anita avatar image

VE.Bus Error code 13 / 14 on MultiPlus??

I received this video from a client, but struggling to identify the LED error codes. Seems to be 2 different codes:

In both cases the Inverter On LED is FLASHING, alternatively tot he Bulk, Absorption & Float LED's which means it is VE.Bus error.

1) Float LED on with Bulk flashing = code 13.

Can't find interpretation of code 13 anywhere.

2) Float & Bulk flashing = code 14.

Error 14 - Device cannot transmit data

Most probably a short circuit in the communication cables.

Another possibility, very rare though, is a broken component on the board. Return the device to

the nearest service point for repair.


System does not have any comms cable, no GX, no BMV. Just Multiplus and MPPT, with batteries and panels. Grid-connected, but running in off-grid mode.

Can anybody please interpret the error codes for me, if I have it wrong? And then also let me know what code 13 means?


Thank you,

Anita









MultiPlus Quattro Inverter ChargerCCGX Color ControlVE.Bus
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1 Answer
Guy Stewart (Victron Community Manager) avatar image
Guy Stewart (Victron Community Manager) answered ·

Hi @Anita,

The first error code looks like it might be Error 11 to me.

Float light on continuously, Bulk and inverter on alternating.

Could you please run through the Error 11 troubleshooting procedure to rule that out?

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