We have an installation with 4 VE Direct MPPTs and an Octo GX. 3 of the 4 MPPTs are in a constant off state as shown in the photo. Second photo shows that they have an appropriate PV voltage and the battery SOC is only 30%.
We have tried switching the VE direct cables and also different VE direct ports on the Octo but it is always the same 3 units in the off state. The firmware was updated on all units and there is no error state on any of them.