My Globabllink 520 suddenly stopped connecting to the LTE network about 10 days ago.
I bought it used on eBay, it is one of the earlier models (rounded case) but the SIM inside should be good for 5 years and, unless I'm wrong, even the earliest Globallinks are <5 years, right?
It had been running with no issues whatsoever for more than a year.
SIM status was "ready" last time I checked. I'll check later today.
I restarted it, but keeps flashing blue (Connecting).
Anything to troubleshoot?
TIA
Update, the "Operator" field is "--". I guess this could mean that the SIM ran out of its life span (> 5 years)?
That's a 2021 serial number, so you certainly shouldn't be out of the 5-year data plan on that SIM. I've seen a few reports from various sections of the world of the local LTE-M service providers being down recently though, particularly in the UK; possibly scheduled maintenance or some other issue. What area of the world are you in?
I'm in London, pretty central too.
I have full 5G signal on location (you can see that in the screenshot) on my phone and there is another device (remote camera) running a data feed from a 4G SIM card successfully. The LTE-M checker gives perfect coverage status for the area.
I cannot understand what happened. I checked the serial number again those units that had problems (there was another thread about it) and it's not amongst them.
I would try using an external antenna, but the signal strength seems ok.
Thanks. I power cycled it multiple times and connected to it via Victron Connect. I also checked if there is any beta firmware updates, but nothing.
It has been disconnected for a bit more than a month now.
All LTE-M trackers I can find for free online indicate proper coverage.
I’ll try to move in to another location for a test.
Just an idea (born from the defunc of 3G some time ago):
Does your LTE tracker show wether the CELL is full?
You might have a good signal, but you can't log in. Any software at hand to force 2G or GSM just for testing?
> Does your LTE tracker show wether the CELL is full?
Good point. I don't know. Will check again.
> Any software at hand to force 2G or GSM just for testing?
What do you mean?
try to find a version for your functional spare/test-smartphone. start network.apk. Be in the vicinity of the (globallink-)cell and force that phone to gsm, give it 1,2,3 seconds. Start logg-in for globallink, if youre lucky the cell is now powered up and has a gsm channel open which globallink could find.
No guarantee for function in London - german (De: Funklöcher) are legend, i use this rarely to get better throughput, nonswitching fixed modes can be better than auto-modes.....
catch22: () network(pic-apk).zip
