question

ciprex avatar image
ciprex asked

Blue Smart IP65 Charger 12/10 charges with 1A max

For some weeks now, my Blue Smart Charger shows a strange behavior: it only charges the battery with 1A max, regardless of the setting (3A or 10A). I have tested several batteries. All with the same 1A limitation. A test with ctek 5A and the same batteries worked as expected (charge current 5A). Is there a built-in thermal protection or fuse in the Blue Smart Charger Box which might be broken? Or do you have any ideas, what else could cause this behavior?

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1 Answer
Martijn Coster (Victron Energy Staff) avatar image
Martijn Coster (Victron Energy Staff) answered ·

Hi @ciprex

It sounds like the charger might be broken.
I would advise you to contact a Victron dealer to help you with this.
if you do not know who your dealer is, please visit: https://professional.victronenergy.com/support/

best regards
Martijn Coster - Victron Energy

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